[Resolved] Bata India — product worn off within 2 weeks o[censored]sage, extremely unprofessional and rude behaviour displayed by indira nagar 100 ft road bangalore showroom staff
D
Deepa Padmanabhan
from Firozpur, Punjab
Address:
Bangalore, Karnataka, 560077
Website:
Bata india
I purchased a bata footwear worth rs. 1999/- through your showroom located at indira nagar 100 ft road in bangalore on 8th november 2017. I used it about 2 weeks later for a few days in which it started showing wear n tear. I travel by car and my walking is restricted to walking around inside office only. I have been using bata footwear since the time i can remember and have not faced similar issues earlier and certainly do not expect a 2k product to look worn out in a few days time. I went to the showroom on 12th dec and asked for a replacement but was shocked beyond words with the extremely rude and bad behaviour displayed by the showroom manager - a person named arun (Not sure whether that is his real name since he refused to give me his card despite requesting him). This was extremely uncalled for behaviour coming from somebody representing the brand bata!!! Please look into this display of rude behaviour by your showroom staff and kindly replace my footwear!!
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Jan 15, 2018
Complaint marked as Resolved
Bata India customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2017
Bata India Customer Care's response Hi Deepa, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
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