[Resolved]  Bata India — Quality Complaint on 861-4092 product

Address:

Chennai, Tamil Nadu, 600061

I am your regular customer, on 12th Feb 2017 sunday I prucased the following items in your Chennai - 600061 Nanganallur Show room.

1. Leather Cheppal[protected].
2. Socks - 1 Set
3. Black Polish

The bill got lost.

This is the first time i had seen a quality issue in your product, the leaterh cheppal was purchased on 12th Sunday and i am regular shoe user., hardly i used the cheppal for 3 days, hardly a week old, the outer layer of the belt and the toe top end leather finish got pealed off.

Yesterday i showed it to your sales manager, he accepted it as a quality problem and as the bill was lost he asked me to send a mail to you for change approval.

The pictures are attached for your ready reference.

Please give approval to change the chappel.

Thank you.