Bata India — Question Mark on Quality_Bata Product

Address:New Delhi, Delhi

Dear Team, It is a very painful experience I have ever had from a branded company like you. I have never used a Non Bata shoes since I have started using slippers and shoes. On 14th of April 2013 I purchased a shoes from Bata Showroom. Using after 4 Months only the sole got cracked. I went to the show room for complain. They told me complains can only be taken within or before 2 Month of a purchased date. Only this which I want to put before you is the QUALITY OF A BRAND. Now my Experience is asking me rather than purchasing a product from Bata I will prefer Palika Bazar Market Connaught Place New Delhi… I am really facing lack of words to express the disgusting story. Please let me know is anyone can help me on this. Although I know this mail will not be entertained still as a good customer I will try for a last hope. Complained No: 128836 26th Dec 2013 131849 2nd January 2014 Mobile No [protected]
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Dear Customer,

We acknowledge your feedback.


Your concern/query has been forwarded to the customer service team for an amicable resolution on priority.


Best regards
Bata Customer Service
Telephone:[protected] | email: customer.[protected]@bata.co.in
Dear Sibsankar,

We have already sent an amicable resolution on 2nd Jan 2014 on your Email Id registered with us. Kindly check.

Thank You..

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