[Resolved]  Bata India — Redeem of Bonus Point and misbehavior from Salesperson

Address: New Delhi, Delhi

I purchased a chapal for my son for Rs. 499.00 from Bata India Shakti Nagar they noted my mobile and number for registration purposes on 11.07.2015 and a sms from bata india received on 12.07.2015 that thanks for registration and stated that u have earned 4.0 points on your first purchase. 50 bouns points worth Rs. 50 valid for 30 days and I visited again to the bata ashok vihar to buy another chapal for my younger son but they refused to redeem these point and misbehaved also, and said that if you want to redeem these points you have to wait for 10 minutes because so many customers are coming i want to say that I am not a esteemed customer for those persons. do some thing otherwise Bata will Say Tata. My name is rakesh malik from delhi and my number is [protected]
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2015
Bata India Customer Care's response
Dear Rakesh.the we regret the inconvenience .Your request has been forwarded to the concerned department and it will be resolved at the earliest.
 
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