I had ordered a pair of shoes from Bata India Online on 26.12.2022 through the Cash On Delivery method. My order number is BW[protected]. I received the package on 30.12.22 but when i opened it I found the product totally damaged hence I initiated a return which was done by the delivery partner on the same day ie, 30.12.2022. In the evening i receive a mail stating that the refund has been completed in its original mode of payment but how will I get the money as I had paid Rs 1000/- through CASH ON DELIVERY option.please help me regarding this matter.
Regards, Priyanka.
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