Bata India — Refund amount has not been received for the product returns

Address:

BATA, Bangalore

Hi,

This is SHASHIKIRANA ([protected])

I have bought BATA shoes and i have received damaged product and i requested for product return and refund.
Return has been picked up successfully on 4th June but refund is not initiated till now.
Everytime i call to customer service, i hear from them saying it will be refunded in next 2-3 days. But it didn't happen even after calling 2-3 times week since a month

I really feel extremly sad and hopeless here and lost all faith on BATA

BATA customer service issue raised ref number
Ref. # 275542