Bata India — refund money

Address:Pune, Maharashtra, 411045

Hi, i purchased chappal and ballerinas from bata.in online shopping. The order number is 12333648 dated on 17 june.
After several follow ups and inquiries i came to know that the order is cancelled. Three times i raised the complaints.
Nothing has been informed until i call the customer care and inquire. Really poor service.
I have mailed my bank detail on in_customer. [protected]@bata.com, but i did not get my money back as well.
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