Bata India — Regarding bad pair of shoe

From

Ruchi Goyal

Darya Ganj

New Delhi-110002

Mob:[protected], [protected]

Sub: Complaint regarding the shoe

Sirs,

I Ruchi Goyal shopped of Rs, 6295/- on 11/6/2021 (invoice date) bearing invoice no: CM[protected] from BATA - F-16, VIJAY CHOWK, LAXMI NAGAR VIKAS MARG, NEW DELHI. One pair of shoe biting my leg’s back side every time when I wear it & it is very uncomfortable for walk also. When I purchased it from your store your employees says that it is very comfortable but actually it is very bad. Yesterday on 15/10/2021 when I went your store & I told your manager regarding this product he said he can’t do anything he has no power in own hands, he is helpless etc. I purchased many times from Bata store but it is the first time that I am fed up this product. It is very costly product of rs. 1499/ so I request to you kindly change my product or refund my money as soon as possible. I want solve this matter.

Kindly take up the matter & do the needful action and reply