[Resolved]  Bata India — regarding replacement of bata footwear

I purchased a bata footwear (Article no.551_3831-040 worth rs.899 through your showroom located at kottayam, kerala on 1-9 17. We as a family are regular customers of bata and we purchase footwears only from your showrooms. But to my great disappointment this time, i coud use my footwear only five times. It got teared and sole peeled off just after my fifth use. All this happened in this 40 days of my purchased. Regarding usage of footwear-it was for casual use. I used it 5 times during casual outings. No rough usage was done. Inspite of effort from my side to keep it safe, after fifth use, it just teared. But as i was out of station, i could'nt come back to kottayam to register my grevances. By the time i reached back, it was past 60 days, and salesman rejected my complaint and explain me his inability to accept the same. He also informed me about the outline complaint registration facility available for bata customers. Kindly do the needful, hoping a proper response from bata team.