[Resolved]  Bata India — Repair of sole mocassino shoe article no. 8546015 on payment basis

Address:Lucknow, Uttar Pradesh, 226010

HAPPY DIWALI to Bata Family and its customer service department.

ACTION BY BATA:
1) Bata store asked to approach customer service at bata.com . Complaint number CRF494495
2) Customer service asked to approach the bata store for article verification and its needful repair.
3) Bata store verified the article and confirmed as Bata Product and outrightly decilned to provide any repair even on payment basis.
4) Again approached Bata next level office at Chennai for subject problem and got reference number: 501975 dated 24th October 2015.
5) Regretted on dated 27th October 2015 for any help.

CONCULSION : NICE WAY OF FOOLING CUSTOMER WITHOUT PROVIDING ANY SERVICE AND HURTING CUSTOMER SENTIMENTS AND INSULTING TO VISIT BATA STORE WITHOUT ANY SOLUTION . I APPRECIATE BATA TEAM PURPOSE OF MISGUIDING CUSTOMER THINKING AS IF CUSTOMER IS A FOOL AND WOULD REMAIN LOYAL TO BATA WITH A HAPPY SHOPPING LOGO. PLEASE REMEMBER 1 DISATISFIED CUSTOMER IS EQUAL TO 15 NEW CUSTOMER. HENCE MY OBJECTIVE IN FUTURE IS TO EDUCATE ALL MY FAMILY AND FRIENDS ABOUT BATA PRODUCT SO THAT THEY ARE NOT FOOLED AND CHEATED BY BUYING A BATA PRODUCT WHICH DOES NOT PROVIDE ANY AFTERSALE SERVICE EVEN ON PAYMENT BASIS.

At last the subject pair of shoes has found place in the dustbin.
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2015
Bata India Customer Care's response
Dear customer, we regret the inconvenience caused to you. Please share your contact number and email id so we can assist you with your concern.
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