Address: | Lucknow, Uttar Pradesh, 226010 |
HAPPY DIWALI to Bata Family and its customer service department.
ACTION BY BATA:
1) Bata store asked to approach customer service at bata.com . Complaint number CRF494495
2) Customer service asked to approach the bata store for article verification and its needful repair.
3) Bata store verified the article and confirmed as Bata Product and outrightly decilned to provide any repair even on payment basis.
4) Again approached Bata next level office at Chennai for subject problem and got reference number: 501975 dated 24th October 2015.
5) Regretted on dated 27th October 2015 for any help.
CONCULSION : NICE WAY OF FOOLING CUSTOMER WITHOUT PROVIDING ANY SERVICE AND HURTING CUSTOMER SENTIMENTS AND INSULTING TO VISIT BATA STORE WITHOUT ANY SOLUTION . I APPRECIATE BATA TEAM PURPOSE OF MISGUIDING CUSTOMER THINKING AS IF CUSTOMER IS A FOOL AND WOULD REMAIN LOYAL TO BATA WITH A HAPPY SHOPPING LOGO. PLEASE REMEMBER 1 DISATISFIED CUSTOMER IS EQUAL TO 15 NEW CUSTOMER. HENCE MY OBJECTIVE IN FUTURE IS TO EDUCATE ALL MY FAMILY AND FRIENDS ABOUT BATA PRODUCT SO THAT THEY ARE NOT FOOLED AND CHEATED BY BUYING A BATA PRODUCT WHICH DOES NOT PROVIDE ANY AFTERSALE SERVICE EVEN ON PAYMENT BASIS.
At last the subject pair of shoes has found place in the dustbin. Was this information helpful? |
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