[Resolved]  Bata India — return of product that tore after wearing for a month

Address:Bangalore, Karnataka
Website:Bata India

Hello Sir/Madam,

Iam a regular Customer of Bata and i had purchased ladies shoes at Bata Brigade Orion Mall Dr.Rajkumar Road on 10th Feb 2018 for a MRP of Rs.1699/- with number 651-4273 and after using it for a month the thread started coming out .when i wanted to go back to the shop for exchange the shop was under renovation for few months .Today i went to the Bata showroom for exchange/return and they asked me to contact the customer care before they could exchange for me.Please do the needful.Expecting faster reply from you guys as i have a planned vacation and i want to exchange it before that.

Roopa Hiremath

Thanks and Regards
Roopa
Was this information helpful?
No (0)
Yes (0)
Sep 25, 2018
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2018
Bata India Customer Care's response
Hi Roopa, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bata India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    2305
    Pending
    0
    Resolved
    1158
    Bata India Phone
    +91 44 6636 9486
    Bata India Address
    No 370 SAI Towers, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Bata India contact information