[Resolved]  Bata India — Rude behavior of manager/staff (No. 21, ujjini complex, 80 feet road, thippasandra)

Address:Bangalore, Karnataka, 560075
Website:bata.in

Hi,

Today we went by car to bata showroom opposite to new thippasandra road (Address in subject line). I saw parking board stating "for customers only" and after some effort manager to park my car (As that road is normally crowded and revering is bit difficult). The moment we came out one mid-aged fellow came out and started shouting to my wife "saying why you have parked your care here" and it is only for customers. She showed her sign board and asked why you have put this sign board if we should not park here and on road instead. He replied saying "this parking space is only for bikers as they only came here and no one comes by car) and before we could have said anything he left from there.

I again went to park my car on road and my wife went inside showroom. She asked one sales person about the guy who shouted us and left. Sales an replied "he is the manager" of store. When my wife confronted by asking "customer should be your priority" then he replied "madam he is owner of this showroom". We couldn't take anymore and left instantly.

We are really appealed by their behavior. If he wanted us not to park their and the same could have been conveyed politely. He just shouted and left. I am not sure how a good brand can give bata franchise to such an ignorant # (Who doesn't know a thing about how to behave with customer or perhaps he was angry because rich folks don't give a damn to bata). I guess i will also do the same going forward.
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Jul 30, 2017
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2017
Bata India Customer Care's response
Hi Vineet, We apologize for the inconvenience. Request you to share your contact details via in-customer.[protected]@bata.com so we can help you in this matter.
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