[Resolved]  Bata India — Sandal damaged in 3 months and authorised showroom said it's not possible.

Address:Bhopal, Madhya Pradesh, 462023

Hello,
I have purchased a power sandal from a authorised bata store and give my phone number also at the time of billing as they asked for it. Now the fulcrum belt of that sandal got damaged without any rough or excessive use. Hardly i wear that sandal twicr or thrice in a week. I missed the bill of rs 500 while i was on the tour that time. Now the ahowroom denied that i have purchased it from them and says that is impossible with bata products to get damages in such a short period o[censored]se. As i do not have the bill, they must check their records or my mobile number is only for msgs for discount sales and so called points for redeeming. What is the use of discounts if you do not hear customer complaints in proper and cool way.
I had to get it repaired from a local cobbler.
For this kind of service i would have purchased a local sandal of rs 200 which would give me service for more than a year easily.
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Jan 15, 2017
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2016
Bata India Customer Care's response
Hi Siddhant,
We are extremely sorry to hear about your unpleasant experience. Request you to share your contact details or contact us via Toll Free Number[protected] or e-mail Id - in-customer.[protected]@bata.com so that someone can get in touch with you at the earliest.
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