[Resolved]  Bata India — Sandal spoiled just after few usage

Address:

Kolkata, West Bengal

Dear Concern,

Greetings, I hope my mail finds you well.

At the outset I would like to inform you that my latest experience with your "brand" in very unpleasant. I’m one of your loyal customers. Matter of fact is my entire family is fond of “ BATA’’ .But I must say quality of your product degraded drastically of late . I’m summarizing for you the incident with great regret .I purchased a ladies sandal around five months back from your Rajarhat City Center 2 store. It’s worth Rs.499.But surprisingly it’s got spoiled just after few usage. .Hardly I wear it three to four times which you can find out from the attached pics .Both pair’s pasting opened just after couple o[censored]sage .it’s really unprecedented from a "Brand, , like your stature.

I know am bit late to escalate the issue but trust me due to time constraint unable to report it earlier & even was hesitant to do so. I believe the matter will get treated with adequate fairness which in turn will again enable me to build the trust against the brand.

Looking forward to your positive reply.

Thank you for your time.

Best regards,
Manas Roy.
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