I have been to Narayana Guda Bata store Hyderabad, Telangana. Staff informed that shoes for my Son Size not available and suggested we pay for the shoes of 11 at the store and the School shoes 11Numbeted would be delivered to my residential address in three days of time. On 17th i received that the shipment is delayed for unforeseen reasons and would be delivered in next 2 to 3 days. I have kept tracking for the shoes by the tracking number given only message I get is server not responding. Started calling the number provided call centre number so pathetic that when everi call the only response given to me was unable to know the reason and should call them only after 48 hours. I have requested them as my son was not going to school as he was not having any other pair. I have visited the store again on 24th June 2022 and raised a complaint the store person suggested me to cancel the order. I informed him that after waiting for more than 10days how can he be so casual in giving me such order he told that the shoes would be ready in the store and asked me to come again on Monday to collect the same. Today when I visited the store on Monday 27th June 2022 he simple laughs at me and informed he has cancelled the order. And told me that money of 1499/- would be refunded to my account. And told me to shop around in other stores if i would be lucky would be able to find one in the city. Just 10minutes before the amount of only 1472 has been refunded with deducting 27rupees.as charges for 14 days money handling charges and for making me run around the store and make me call the calling centre daily.
Hey g s Praveen Kumar, thanks for shopping at BATA. Your Order of Rs. 1499.00 has been placed against Order ID AI[protected]. Track your order¡ https://bata.omuni.com/orderdetails/AI[protected] . Questions? Call us: [protected]. Was this information helpful? | 
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