Bata India — Shareholder Coupons

Me and family are shareholder of Bata India. In all DP ID our email ID is common. This time we have received only email containing 2 share holder coupons.
I send an email an complaint email on 05/09/2023 which was replied on same date quoting "As per the records this Email ID is registered in multiple Folios /Client ID numbers.

In order to avoid the coupons in spas folder, the Company has sent the coupons for

one Folio / Client ID. For rest of the Folios / Client IDs the Company will provide the

coupons in due course. Thank you for your patience." by email id biswajit.[protected]@bata.com

but till writing this complaint i have not received any of our pending coupons.