| Address: | Ernakulam, Kerala, 683101 | | Website: | bata.in |
Sir,
Please help me out. I tried approaching the customer care but of no use.
I have been a customer of Bata India since 5 years.
Recently, I had made a purchase worth about Rs. 6000 from Bata showroom, Aluva (near Pump Junction), Kerala, which had a shoe worth Rs.3000. I just wore it once for a function and its sole started tearing.
When I approached the store with the issue, they did not have satisfactory brown models for exchange and were not willing to provide a reimbursement voucher so that I could shop from a store that had a satisfactory shoe model, as Bata India is a chain with multiple outlets.
Attaching the receipt of purchase as well as the condition of the shoe. I'm also attaching the bottom view to show that I have not even used the shoe more than once.
Kindly provide a voucher for me to exchange the shoe and buy a shoe of similar or greater value, from any Bata/ Hush Puppies showroom in Ernakulam district.
Yours hopefully,
A sad customer.
Contact: [protected]
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