| Address: | Mumbai City, Maharashtra, 400019 |
I ordered 2 shoes from here on 1st july 2019 & it was a prepaid order.
Called up customer care to check on the status & got to know from them that goods will be delivered by monday.
No update on the above so i called customer care & to my surprise got to understand from them that i have to wait for couple of days more then finally received an email saying the amount has been refunded with no reason as to why?
Called up customer care again & got to understand from them that shoes failed quality check hence they did not update me with status.
Since then i'm chasing them for my money but no resolution from them.
Got to know that money has been refunded from their end on 9th july but till date i haven't received the refund in my account shared the bank statement thrice on email
No one calls back or updates you with the status & the ivr long queue wait is pathetic
Inefficient customer service staff all you have to do is wait
Never have i ever come across such e portal website that it takes 1 month tp resolve an issue Was this information helpful? | 
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