| Address: | Kalkaji bata store, 110019, New Delhi, Delhi, 110019 |
I purchased a pair of bata shoe of rupees 2000/- from a bata store near kalkaji 110019 on 27/3/2019. The time i took them they are fitting me properly. But now they've become more loose, soles are highly pressed due to which my ankle is paining the most then my legs. It's price is slightly high according to the product. I've purchased shoes for the very 1st time from the bata store. Uptill now i've bought slippers. Now i met with a very bad experience help me out in this. Because for me 2000 is not a small amount. I purchased it cz i thought that shoe will not might get me in pain or any such thing.in just 1 month they turn out like this. I lost trust on bata.
I've gone to store for the same but the manager refused he said that the problem is mine. I asked him i washed this shoe 3times a week they get so dirty in just 2 days, i wore them for only 2 hours a day. I cant wash them regularly i don't have that much time i told him about the pain in my ankle and toes legs and about both the soles that are pressed that very much that i can feel the floor. But still he did not agree with this. Is this what you did to your customers??
And if this is so then you must not gave any warranty period on them.
The fact i purchased it was it's warranty that make my self secure that if any trouble against the shoe occurred i'll rectify it from the store.
I have the bill with. Me and i'm not out of the warranty period
Kindly help me out in this.. Please
I want an exchange not a refund with other sports shoe not with the similar one i am not happy with them. Was this information helpful? | 
