[Resolved]  Bata India — Shoes damage

Address:

New Delhi, Delhi, 110092

Dear Sir,

Would like to bring into your notice that I purchased a pair of ladies bellies shoes of Rs. 701 in the month of 23 Feb 2017 in the name of Shalini Nainwal from Bata showroom in Sarojini Nagar, New Delhi. We were told that the guarantee for any defect is 6 months but the soul cracked and got damaged in a little more than 3 months.

We made a call to the showroom and they are not agreeing to replace the shoes. We purchased the shoes considering that Bata is a reliable brand which ensure that quality and customer satisfaction, but now we are left with a pair of damaged shoes. Please help us in this matter and get the damaged shoes replaced.

I am attaching herewith the images of the damages shoes and the purchase bill.

I shall appreciate your urgent attention to this matter. Thanks.

Thanks & Regards

Shalini Nainwal

Direct : +91-[protected]