Bata India — Shoes no 551-8312 with cost 999 within 2 weeks damaged

Address:

Mumbai City, Maharashtra, 400033

I am regular customer of bata showroom which resides in parel location.
On dated 5th july i purchased shoes no 551-8312 with cost 999 from store no 02048 (Parel showroom)
Within 2 weeks the shoe is in bad shape, its sole is broken, i have already visited bata showroom and had word with them, they suggested me to contact here.

This is my first time bad experience with bata in over 10 yrs purchasing experience, i will be grateful if you can help me out in this.


Hoping for positive reply.