Bata India — They cancelled the delivery with out my notice and didn't initiated the order again even after request

Address:	560001
Website:	bata.in

I used one of the offer of bata 20% off code. I ordered two products for the same on 26th feb and they (Bata) said they are going to delivery the product by 7 days. I got one product and second one was not delivered, so i called bata customer care on mar 6th to enquire about the second product and the said we will process it in 48 hrs. After that on mar 8th i got mail that your order is been cancelled without my intervention in it. So again i called and raised complaint on it they said they will check and call back with in a day and again i called on mar 10th they said the same. But form that day to this day i didn't receive proper response, nor even there are bothered to solve. Today date is april 23rd (Two months)

I just wanted to inform you so that you will be aware of these things. They used my good enough worth of 5 to 6 hrs of time for no use.
I am not sure you should allow bata products on market who doesn't even response for their customer.


Bata,

It will not end until you call me and apologies for inconvenience caused by you for not delivering or responding to me (Customer) as promised/said and to deliver my product asap.


On sat, mar 12, 2016 at 11:08 am, xxxx wrote:
Are you people belong to bata? Or working for some out source/ consultancy?
I didnt get any response yet, no call, no mail, no compensation for the time i spent with bata to purchase my product so i will do possible way to show you people what it means to wait for a product with out any response.

-common man


On fri, mar 11, 2016 at 11:08 am, xxx wrote:
Are there any men working on this mail id???

Who cancelled the order, i will complaint to consumer forum next time if i dont get my delivery with in today

-xxx


On wed, mar 9, 2016 at 4:23 pm, xxx wrote:


What happened to this delivery, i am expecting the delivery by tomorrow. My complaint is not answered instead it is neglected and cancelled.
Do you think these are fancy numbers!!!
Crf588541
Crf588545
Crf588546

I want to escalate this issue give my proper mail id. Bata has not delivered its item to me with in 7 days, what is the compensation it is going to give for this?

-xxx


On tue, mar 8, 2016 at 12:40 pm, wrote:
[http://www. bata.in//0/media/images/mail/images/logo. Gif]
Cancel order


Hi! Xxx
This is regarding your cash on delivery order 12090610, suborder no 50099119
We regret to inform you that we have cancelled your cash on delivery order. If you still wish to order this product or need any clarification.
Please call us at[protected] or email us at [protected]@bata.In
Your order summary
Product name price quantity shipping order amount
[http://www. bata.in/0/images/product/808-6025_300x300_1. Jpeg] power men's sports shoes
Size: black
Color: rs 2799.00/- 1 rs 0.00/- rs 2238.90/-
Subtotal: rs 3698.00/-
Shipping total: rs 0/-
Reedeemed credit: rs 0.00/-
Promo code/ gift voucher discount: rs 0.00/-
You saved: rs 740.00 /-
Total payable: rs 2958.00/-


Sincerely yours,
Bata
[protected]@bata.In