[Resolved]  Bata India — to replace disclorod pair of shoes

Address: Salem, Tamil Nadu

I am an advocate. In the month of November 2014 I have purached a pair of shoes in your show room at Swarnapuri Salem. its No.[protected]size 7. Later I found that the colour of one shoes is different from another shoe. Immediately within one month I approached in charge of that shop and asked him to replace it for which told that both are same and are manufactured in one company. So he had to get consent from the company for that original receipt is required. As per his advice I handed over the original receipt in two days at the movement, he made promise that he would replaced the same as soon as he gets consents for company. Thereafter I approached three times but he is not respondent so far. I will ready to show the disclored shoes If company is wants to very same. Hence the company would advice your employ to replace the defective shoe immediately or else I will be constrained to take legal action against you
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Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2015
Bata India Customer Care's response
Dear customer,We apologize for the inconvenience caused to you.Please share your contact details with us so that we can reach to you directly and resolve your query.
 
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my contact No.[protected]

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