| Address: | Kolkata, West Bengal |
I purchased a slipper of Rs.149 from Bata Garia store, Kolkata. They noted my mobile number and I got a SMS from them stated that I got 1 point and Rs.50 off on any product on my next buy within 30 days. I again visited that particular Bata store within 4 days and purchased another slipper Of Rs, 149 and after deducting that Rs.50, I paid Rs.99. Then the particular salesperson handed me the sipper in a POLYTHENE BAG. I knew that Bata is famous for their customer services, but I didn't know that they had started giving polythene bags instead of bags printed Bata on them. Is it because that I only shopped for Rs.99, and not for any bigger amount, that's why they gave me a POLYTHENE BAG??? When I asked that salesperson for a Bata bag he replied me that it was out of stock. I have been buying shoes from Bata for more than 5 years. But I am sorry to say that I've never experienced this type of inconvenience before. Also the behavior of that salesperson was not good.
This is my last visit to that particular Bata store and I will suggest my relatives and friends not to visit that store. Thank you. Was this information helpful? | 
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