| Address: | Bata Showroom , Viviana Mall , Thane West , Maharashtra |
Today 14th May 22 I went to shop for footwear at Bata Showroom Store Viviana Mall Thane West Maharashtra .
For product 'Oliver Toe' the desired color was not available so store person offered to order it online to which I had no reason to not agree and he took my mobile no ( with my permission ) and made an order record on Bata portal. I made payment and received a receipt... Attached File name '' Bill Invoice for Bata Product 'Oliver Toe' received from Bata Store Viviana Mall Thane_C
I continued with my shopping and shortlisted another product Power Sports Shoe and while discussing price and final amount to be paid I asked if any discount was available as I had purchased 2 products to which store billing counter brushed my request aside twice stating that since 1st order was online .. they are not obliged to give any discount and hence they billed the 2nd product separately vide Bill attached as file name ''Bill Invoice 'Power Sports Shoe' from Bata Store Viviana Mall Thane dtd 14th May 22_C' .
Later on I called up Bata call center and they refused any help stating its purely Store matter and nothing to do with Bata . I tried getting store on call with Bata customer support person in evening around 5-6pm but Store never took my call despite calling on both landline nos ( viz ending with 18 and 17 )
Bata was to provide me discount of 25% on lower price product of the 2 is 25% of Rs 1699.00 ie Rs 424.75
Following files are attached as evidence of purchase .
1. Bill Invoice for Bata Product 'Oliver Toe' received from Bata Store Viviana Mall Thane_C
2. Bill Invoice 'Power Sports Shoe' from Bata Store Viviana Mall Thane dtd 14th May 22_C
3. Address and contact details of the Bata Store at Viviana Mall Thane
Regards Ravi
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