[Resolved]  Bata India — unethical behaviour by store in-charge

Address:

Kamrup Metropolitan, Assam, 781003

This is with regards to a horrible experience at one of the bata stores in guwahati at silpukhuri. Their customer service has gone to the dogs! Icing on the cake has been the horrendous experience on 26th jan’18 when their salesperson at the cash counter who is also the store in-charge, refused returning a 100 bucks to me. This is probably the cheapest tactic that an incompetent salesperson can use stating, “mam i had already returned the change to you.” a series of arguments followed thereafter but to no avail.

On enquiring, i also found there were no surveillance cameras in that store. I will not be surprised if other customers have also had a similar issue. Its a shame that such instances will only hamper the brand reputation and value.

Bata invoice no. Cmo[protected].

My contact no. [protected]