| Address: | Chennai, Tamil Nadu, 600001 | | Website: | www.bata.in |
Hi,
I bought a black formal shoe for 1300 rs on 23/5/17 from
No.74, mannarswamy koil st,
Royapuram,
Chennai 600013,
That was the worst ever bata shoe i have bought. I just used it 1 time and the outer layer of the shoe got wornout. I used that shoe at time of my job interview i was really embarrassed because of this wornout shoe. After that on 28/5/17 i went to that store for replacement, the customer service was really worse there. When i asked they said come after 2 days "i mean y should i cum after 2 days for my money" because manager is out of town. I was talking for more than 20 mins for replacement of this shoe. I got fed up i went 2 days later 31/5/17. There i was waiting for that manager for over 45 mins then he showed up to the store. That damn arrogant and ignorant guy was neither ready to replace nor refund. He kept on saying no replacement nor refund u can choose other footwear. I mean y would i buy footwear which i don t like or want. Its entirely there fault and they kept ignoring my claim. Then finally i had to choose a shoe which i don t even like.
My kind request is to take severe action on that store and especially that manager for this worst behaviour.
I m totally unsatisfied and disappointed of this bata service. I have been using bata footwear from my childhood, i really trusted this brand but now i hate it. You have lost a regular bata customer. If you take action against that manager and refund my money back (I have nt opened the shoe box yet which i was forced to buy) i will consider continue to buy bata products in the future. Was this information helpful? | 
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