[Resolved]  Bata India — Wrong article delivered and not responding customer query!!

Address:Mumbai City, Maharashtra, 400709
Website:www.bata.in

I was online ordered sandal vide the order n. O 12126766. But they delivered diffrent product.

On same day i was e-mail to customer care and register case for wrong article delivered. Complaint n. O: 851634

Now they are not respond my email nor take this wrong article from my end.

I was tried to reachout customer care but after long waiting call was disconnected.

Need your help to get my money refund or allow me to exchange this product from store.

Such a bad experiance with bata. This is the first and last online shopping with bata.

Regards,
Devi prasad.
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Apr 10, 2017
Complaint marked as Resolved 
Bata India customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2017
Bata India Customer Care's response
Regret the inconvenience caused.Our team will contact you shortly.Meanwhile please share your contact details, so that we can reach out to you faster
Complaint comments 

Comments

Dear sir...

I have purchased new shoe on two days ago.That was damaged.so plzzz exchange..

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