Bata — Not Giving Refund

Address:

Bata India Ltd. 418/02, Bata house Sector 17, Opposite MDI Gurugram 122001 Haryana India

I ordered Bata shoes on 5th, July, 2022 and after few days, I received the shoes and they were not of my size so I immediately called them back and asked for refund. They picked up the order next day and told me that I will be receiving a payment link in few days. And after few days, I received a payment link in which I mentioned my UPI id. And still didn't got the refund. It has been above one month. They are giving me excuses and not giving me my money. Every time I call them, they tell me to call again after 3 days. And they don't even share relevant information. I should seriously say that, don't buy Bata product. I repeat don't buy BATA products.
reference number: 312193

Bata, I you are reading this then let me tell you that, YOUR SERVICE SUCKS...!!