Bata — Payment not received

Address:	Satara, Maharashtra, 415002
Website:	bata.in

I've done online transaction on 13July 2016 at Bata.in of Rs.849. Amount from my account has been deducted but on bata portal site its showing "payment not received". When I called customer care of my bank they said "payment was successful". But when I called customer care of bata they said "your payment has not been received so order is pending". Plz solve this issue. Order no. On bata.in is 12101131. I'm attaching the screenshot for payment made.