Bata — Product bata rainy season chappal broke within 20 days o[censored]se

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Website:bata

Dear sir
I purchased a pair of bata chappal from secundrabad (Telangana) clock tower show room but very sorry to complaint that such a big brand like bata chappa (L left) broke within 20 days o[censored]se. It is very disgusting pls help me. What to do? Repair or replacement can b done. If you don't resolve the issue it will be assumed as you are not sincere with your costomer. Waiting for the positive and fruitful result and reply.
Regards
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