Address: | Hinjawadi, Pune 411 057 |
This is to inform you that for last one week starting from Diwali, Milk delivery is in total chaos and there is no information about any status of Delivery- Everyday morning we start doubting whether it will be delivered or delayed or will not be delivered at all.
It would have been better if you would have stopped for last one week and asked customer to purchase from outside. Even today also, like every other day, we are in tension whether milk will be delivered or not, we call your delivery team, the team lead or delivery man- no one takes the call and inform position.
It is very disappointing and not expected at all from an organisation like BB Daily, i think the condition worsened after Tata group take over. Earlier BB was an alert and professional organization and now it does not care for customers.
I also worked for Tata Group some time, but never saw this kind of deterioration where interface with common customers.
Time for looking for alternative Was this information helpful? |
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