I am a resident of Pune and BBdaily customer since 2 years. In the recent 3-4 months, BBdaily supplier has not provided milk (daily subscription) on time. They promise 7 am delivery but the milk gets delayed every day. Also once or twice in a week, the milk is not delivered or is delivered in partial quantities. Despite numerous complaints, the situation is not resolved. My entire society is facing the same issue with BBdaily. Whenever a complaint is raised, a standard line " Apologies for inconvenience" is given but the situation continuous to repeat time and again.
As milk is an essential daily commodity and is required on time early in the morning, the inconvenience of disrupting an entire morning is too much to bear.
I am regretting being a customer of BBdaily as the service is becoming very very poor. Was this information helpful? | 
I do not work for Big Basket or Big Basket Daily. This research is part of our final year project. Kindly spare your valuable time. Thanks in advance.
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