Bengaluru Metro Rail Corporation [BMRCL] — Amount debited but not recharged

Address: Halsuru Metro Station

Hello Sir,

I did recharge on June 13th 8:13 pm, amount debited from my account but was not recharged in Halasuru Station for 1000 rupees please find attached screenshot for your reference. It has been debited from my bank account.

I did visit Ulsoor Metro Station too but no response and this has been very ridiculous. No proper response till now.

I have emailed several times to travelhelp but till now there is no response, I tried calling metro tollfree no use and did sent an email but no response too

Can you please recharge and do the needful for my metro card [protected].

Regards,
Vinay.
[protected]