Bengaluru Metro Rail Corporation [BMRCL] Complaints & Reviews

Today I was returning from office by my two wheeler and when passing under the metro station construction site infront of IIM, a metallic object ( seems like a bent rod) fell from above on the head light of the bike, just missing the body. Since there was traffic behind me, I could not stop and inspect. When stopped and inspected at the next junction, found that the headlight glass is broken. Showed this to the traffic police incharge at...

Last 3 days back i parked my 2 wheeler vehicle in rajarajeshwari nagar parking zone and everyday i park my vehicle in same parking where they is pay and use after my job when i arrived at 9.45 in metro i saw my vehicle and they is no mirror and horn both were removed from locla area culprits and some local people nera by metro station who is watching and doing this robbery about this incident i reported to parking incharge he said he is not...

As i mentioned above, i recharged my card on 9th January 2023 at 2:50pm of amount 200rs.But amount is not credited to my card and also it was debited from my bank account, so please resolve my issue as early as possible. Thank you
My card number: [protected]
Contact number:[protected]...

Hi all,

We were travelling to office on 9.1.2023 and near Jaidev hospital road there was a metro construction happening a Stone hit on the car glass nd there is a Crack on it....

My bag was stolen in the metro accelerator .mezistic station exit point .in the bag 10k cash n gold are there please fine the bag n catch the theievs....

Today the security guard informed her colegues to sign proxy signature in attendance book on her behalf at mahakavi kuvempu metro station while going towards nagasandra at around 5:45am and the guards are always sleeping on duty and will stand for two seconds untill the train passes and again go to sleep, the purpose of their deployment is not at all served, the way she behaved while interacting today was very worst and she was speaking to...

A female staff at the ticket counter at jayanagar metro station was being very unprofessional and rude while purchasing token for the metro ride when the payment didn't go through on PhonePe and requested an alternative payment method. She behaved very rudely, making handsigns and even threatened us to throw us out when we questioned about her behaviour. This happened at around 4pm on 07.01.2023
Kindly take necessary action....

Worst staff in not trained how to behave with public management is very poor...

Dated 22 Dec 2022
Dasarahalli metro station parking contractors are not providing the receipts for vehicle parking. When you tell will complain to metro they are very arrogant and rude in their behaviour and even threaten.
There are no parking rate boards and just like that they will ask money

Pls take necessary action and ask them to behave properly....

Why the hell do you charge extra for luggage that the passenger is carrying? I am using the same baggage multiple times in metros and why the sudden extra charges applied now even if it’s below the allowable size. This is truly not acceptable. I am very much disappointed with this rule.

I need the refund initiated immediately and request the authorities to over turn this pathetic rules....

I recharged my metro card via phone pe payment method, amount also got deducted but amount fails to get credited in metro card....

This is Chethan,
I recharged 200 rs from dasarahalli metro to my Metro card by using phonepay on 4th December around 4.53 pm.
My amount has been deducted.
I have attached the screenshot snaps.
Can you refund my amount or topup.
My metrocard number:[protected].

Thanks and regards,
Chethan
Ph num: [protected]...

The supervisor name abhi from bypnahalli metro station taken our things and he is saying he lost it ther we havv cctv camera so pls kindly take action against him n even r the proof tht he has taken the things so pls kindly the things very important pls help...

A QR ticket was purchased through Namma Metro App. The Metro gate at Vijayanagar failed to scan the same, the staff was rude & irresponsible stating that they cannot help & instead I should contact BMRCL as if they don't represent BMRCL. I had to buy a physical token/ticket as I was in a hurry to catch a train. My QR ticket money went waste. Request refund of the said amount to the source....

Hi,

Please be informed that a transaction of rs.400 was carried out on 22nd Nov at Ulsoor Metro station against recharge of my metro card but had not been reflected in the BMRCL POS machine.
Due to this I had to repay with the my debit card for rs.300 on the same day.

Later on it was seen that the initial transaction of Rs. 400 was deducted from my bank account but no recharge was done on my metro card.br...

I am writing this at 2 AM in the morning. There is loud construction noise in residential area in HBR Layout 5th Block near Biodiversity park close to ORR. The noise made by drilling machine late in night is really unbearable it is affecting our sleep badly, people need to go to work every day without proper sleep. Even elderly & kids are getting badly affected. I am not sure if the BMRCL officials or Govt. really cares about people living...

I have seen multiple people near Magadi Road metro station urinating at the metro property. It has become horrible to walk to the Metro station since it stinks.
Action needs to be taken because it says "trespassers will be prosecuted". Either place additional guards or CCTV if action will be taken.
It would be great to have a few benches placed so that people sit or just place mobile toilets so that others don't end up making...

The metro line from city railway station to magadi main road seems to have an issue. It is extremely noisy. It sounds like 2 metal pieces hitting each other. Not only is it discomforting because of the noise pollution but if it is an issue with the connection it can be a major risk to the lives of the people using the metro and people around it. I have emailed regarding the same to no response.

Exact location : Near Seshadripuram...

Its unfortunate that Im writing about this harassment incident from a staff member which took place at attiguppe metro station on[protected] at 9:20 am.
I've been travelling on metro for over 2 years now and never was more humiliated than today.Im a student at RNS college located just outside the station with blue uniform.Between 9:10 am to 9:15 I had entered the restroom provided by the facility at attiguppe stop and Im distressed...

Password reset request is giving me following error:

"Pending reset Ipin/Re-issue of Ipin request is already present for this USER ID/PRAN"

Please help me...