Bengaluru Metro Rail Corporation [BMRCL] Complaints & Reviews

My metro card number is [protected].
I had recharged my metro card today at Sri vishweshwariah metro station with rs. 50/- through debit card.
The amount got deducted twice and only rs. 50/- is recharged.
Kindly look into this....

I had recharged my metro card with rs 50/- today from vishweshwariah metro station. Recharged through debit card. But amount has been deducted twice.
Please do the needful....

Hi
This is selvi M I had done recharge on 29.12.2020 at 10.36 A M of Rs.200/by Net Banking. It is not reflected in my card, whereas my amount is debited in my account. This is first time it had happened. Please help me out what was the problem...

Respected Sir, I'm GURUPRASAD from Rajajinagar, I daily travel from Rajajinagar to Peenya industry has I've noticed that the trains for yelachenahalli are more compared to nagasandra... And also during Morning hours for every 4mins a train towards yelachenahalli are passed whereas for nagasandra during mornings 12min delay for the next train is provided so kindly, please look after the problem and provide facility

Thanking...

Hi Team,

This is to inform you that I faced a very unprofessional behaviour with one of the staff in Peenya Metro station named thriveni.

I had my online recharge done on[protected] around 10:30AM in Google pay and the amount is deducted. But it didn't reflect even after 2 hrs. Hence no checked with staff they said there is some server issue and will reflect on[protected]. But when I checked today again. It...

I was doing metro reacharge of 500rs at 20/12/2020 already completed 2days but card status showing recharge pending please make correct it.and card details is [protected]...

I had recharged my metro card [protected] using internet banking. The transaction details showed that the transaction has failed. I had recharged for 100 rupees. Please refund the amount...

Today morning i was recharged metro card through metro application. But amount is not added to card.
Payment id is [protected].
Can please check....

I have done metro card recharge today amount is debited but it is not shown in the card i travel after 2 3 hrs of recharge still it is not showing....

There are no basic facilities like restroom facilities available on majestic metro station even though its a big station ..! Everytime you think to use it, , you find it closed with the board 'work under progess'.., !
If you ask for the other wash room in majestic metro station they say once you enter you cant access to other wash room which is on exit side..!
If there are only 1 washroom on entrance and exit each why should...

Dear Sir/Madam,

I would like to inform you that on 22nd of nov i purchased 3 no of smart card for 300 rs with recharge of 150 rs but from my account 900 rs deducted.

Request you to kindly check and refund 450rs to my account since we are going to settle down in my native place further we will not travel by metro train.

Please find the attached snap for your reference....

My metro card number is [protected]
I had recharged on 28/10/2020 but I did received amounts in my card yet
So please check it reply me same soon....

Vide upi/[protected]/no dated
03/11/2020 remarks
bmrcl dasarahalli /hdfc bank ltd
plese refund rs 500/-at your earliest time .Worker concerned
not ready to give propper information
my cantact.No[protected]
[protected] mybank icici vayalikavalbranch i am retd post master sadashivanagar post office
bangalore 560080....

I have recharged of 200 rs the said smart card number [protected] on 31st October 2020 @01:56PM and I do have screenshot but there are no details mentioned..but it says transaction success and when I check in station it was not reflecting and the staff there asked me to raise online complaint .. please check and refund the amount or recharge it to the card....

I was recharged Rs 500 dated: 04.11.2020 at 5.49 pm and my amount credited BMRCLMAHALAXMI.[protected]@HDFCBANK-BMRCLMAHALAKSHMI(UPI REF NO.[protected]

My card no [protected] but not amount Rs. 500 not came my card
please send my amount to card...

Recharge amount not credited on my Metro smart card even if I recharge before 2 hours or one day before in link /app provided.
It happened many times and I lost money. I have all the screenshots and successful recharge statement of smart card...

On 31st Oct 2020 I was traveling from majestic to yelchenahalli where I had to purchase a metro card to travel because of the new rules n had to recharge it for 100
So the total was 150.
N after that while returning the balance in the card was just 21 .n I couldn't return back home because of the mistake of the cashier....

On 23/10/2020 rain is continuously falling from afternoon to night so more people decided to travel through metro in banglore,
when passengers who have less than minimum balance going to recharge their metro cards the ticket issuer denied to give ticket or recharging card through money, instead he said recharge by downloading namma metro app and and recharge through so,
even after paying so.
my complaint is
1.they...

Dtd.23.10.2020 payment of rs 150 paid in dasarahalli metro station, she says not credited our account, please return the amount...

Recharged money deducted.. But not added in my card...