Bengaluru Metro Rail Corporation [BMRCL] Complaints & Reviews

Sir on 7.8.2018 my vehicle got punchered i was parked in parking place by giving rs 30 in bayapanahalli station back side. When i went to puncher shop opposite to bayapanahalli station, already 2 vehicle punchred and shop owner doing the work. I got to know that since moring 10 -12 vehicles got punchred. One new punchre shop opned in auto just under the metro rail under bridge (Walking bridge) (In front of food court) and all this things...

In reference to my travel from peenya to jalahhali: at jalahhalli when i stood in front of the door to get out, the door failed to open, and before i could get out of the second door, the doors closed. When i got down at the next stop, to go back to the previous stop; i was stopped rudely and asked to exit and reenter first, because of which i paid 12 rs extra, than what i originally would pay. The crowd at the stop was so intense, i decided...

I have been using metro from baiyappanhalli to Mysore road Metro for more that 1 year. But I could see some serious issue with the access for pregnant ladies. The faulty standing at Mysore road doesn't respond properly. Even after swiping the card.. there is no faulty who helps the pregnant who to open the gate. We ourselves need to open it to go through. When I raised this complaint with the staff at the billing counter he raised his voice...

This is for ur kind notice that my son who is 3 yrs old and with my relatives I was travelling by metro from rajajinagar to yelechenahalli on 5 July this month. Lady security was very rude with us that we should take ticket for my 3 yrs child. When then checked at the height rule it was exact to the yellow line. They argued and we have taken ticket. But what we felt was to insert token or to swipe he needs help which the other person should...

Every sunday metro starts from 8:30 or 8:45am, many of the govt exams are held on sundays itself if there is no availability of metro how can students 'll manage if they are unaware about timings. Even no boards also put for this. Coming sunday (3rd june) ias prelims is there please make sure that students are made available with metro. If maintainance is the reason to start metro at 8:30am please ensure it with boards in metro stations,...

I was waiting for my wife at the yashwanthpur metro station. Doing so I skipped two trains. That's when two security guards came upto me insisting that I can't wait at the station if I have missed two trains. I understand the security reasons behind this, but as I was genuinely waiting I told them that I was waiting for someone and if it is a rule I will, but requested them to show a copy of the rule or a board that says so. In the absence...

I was sitting at indiranagar metro station as i have to travel to cubbon park. My friend will come from bypanahalli metro station and as we decided i will get in the same train from indiranagar. But the staffs at the station didn't allow to wait me and was moreover asking about fine.
Staff name: mr. A. Gopalanaiah (Name was written on shirt pocket)
Date: 24.05.2018
Time: within 6.20pm to 6.35 pm
I want to know...

Recently to a trip to mysore road from majestic, i noticed that my compartment was full of mosquitos. This was something like a utter surprise for me as usually i don't get to see mosquitos on metro as i travel regularly. Please have a look at this issue as this would be a health hazard for all the travelers like us. I don't want to end up in hospital with malaria or dengue just because i had to travel in namma metro....

I am a regular traveller of namma metro. My daily routine-in morning is from sri rampura to cubbon park and same at evening from cubbon park to sri rampura. Firstly i thank for the service and support. But today it was a bad experience in the station, in nadaprabhu kempe gowda station when i was entering in train through a queue the private security guy uses a bad language once i entered into the train just because i was unable to push &...

I am a regular traveller of namma metro. I highly appreciate your time schedule while travelling metro trains. To my surprise today morning at jayanagar metro station the train left at 10.03 (Schedule time 10.04) a. M. So immediately i went to complain at station to lodge my compaint. The manager at the station told that they are not keeping any compaint registrar, one minutes difference some times happens. I told him that the train left...

I want to report a narrow escape that my family had while driving near nayandahalli metro station construction site on 10-april evening at 6.30pm. A tractor ka-51-t-3757 was carrying metal retaining wall plates lose without securing them to the tractor trailer walls with ropes or belts. One big plate fell off the tractor and brushed against my car breaking the left side mirror of my car. The tractor driver did not even bother to stop and...

Someone pickpocketed my mobile at the platform while boarding metro at the yelachenahalli station and after i got to know about my lost phone i went to the yelachenahalli station and asked the staff to take a complaint and also can i check cctv footage they said no you can't give complaint or access cctv footage. Why can't they take a complaint or give access to cctv footage...

I take metro everyday from biappa metro to trinity stop, which costs me 15rs but parking charges is 60rs which is four times more than travel charges.

There is no proper local transport, buses arriving to metro station do not start, they wait for minimum period of 30mins.

Auto drivers there do not allow cabs or other vehicles to pick up passengers. For 4km they demand 80rs, nonody is happy to put meter
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The service and quality is the worst one. I had been there today the 20.03.2018, i was made to stand and wait for more than 45 minutes after ordering the food. There was no such rush. Serving staff are so rude that they do not listen to any body. Ultimately i complained to cashier and demanded my money back. Then cashier himself came and prepared the food. Officer concerned metro station at vijayanagar bengaluru should take action for rude...

The footpaths in Jayanagar 5th block (ORR 46th Cross) were dug up as part of the metro work. This was in Dec 2017.
And the work was completed early January, 2018.

We are in February 2018 and still the footpath has not been restored or the waste cleared away. People are now forced to walk on the roads without streetlights at night. The road is already narrowed because of the barricades put up for the metro work.
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Dear sir
I travelled from yesvantapur railway station metro to banshankari metro on 7 feb 2018 at approximately 12.30 pm. When i tendered 50 rs for the ticket. Cash counter clerk miss roopa demanded 2 rs change as the metro fare was rs 42. As i didnt have change i requested her to give me the ticket and i told her that i dont need the change to which she did not oblige. Such situations causes a person to lose his patience. It is the...

Today my friend is coming from majestic to baiyppanahalli . And im living in near the baiyappanahalli. So i need to pickup . I came from my two wheeler.In two wheeler parking feee on three cataogery is mentioned front of the station. But that policy parking staff not even obay.
In front board mentioned like this - " For every subsequent hour or part thereof" is motor cycle and two wheeler is mentioned 5 Rupees. But they asking 15...

Sir, i’m nagesh speaking. I am a daily traveller in metro. On 2-11-17, at 6:40pm, while i was travelling from vivekananda rd metro to m. K. K rd metro station via majestic (Kempegowda metro), i could not swipe smartcard at mkk rd station and come out, as card is lost. The details are smartcard number is [protected] (Stored value ticket (Brand name : varshik) and the amount remaining in card is rs.950 (Approx). I have given a written complaint...

Today 21/12/2017 i took ticket from mysore road to chikkapete but the actual ticket price is rs 28 but they collected rs 30.
When i reached chikkapete - exit, there it's showing ticket fare rs 28.
I don't know why they cheating to new comers, they don't return the change also.
Please take action...
The ticket collector becoming currupt.
Please take action...

Respected sir/madam,

This is with regard to bangalore metro rail corporation unsafe two wheeler parking inside the premises. The commuters park two wheelers inside the parking area available to catch the metro train from rv station (Bengaluru) to go for work. When we come back in the evening, we see that the vehicle parts go missing, be it engine, fuel taken, mirrors stollen etc. This is such a sad thing to know that the government...