Berger Paints Complaints & Reviews

I have mailed this text to [protected]@bergerindia.com But no response till now
Dear sir,
Here I want to inform you that I painted my house with Berger paints last year.I
purchased only Berger paints worth Rs. 60000 from M/s krishan paints, Delhi road
,sonepat haryana-131001.I used Rangoli Easy Clean,Rangoli Super Acrylic Emulsion
to paint my house. But only after 6 months some part of my house painted with
Rangoli Easy Clean,Rangoli Super Acrylic Emulsion and weather coat destroyed
.When I complained about it to M/s Krishan paints ,he visited my house in march of
this year but did not give satisfactory answer. He gave The contact number of Mr.
Rajiv a berger paint Representative from haryana.I called many times to Mr. Rajiv
[protected] from my mobile [protected]( I can produce call details of communication).This person totally misguided me as every time he told that the
Berger representative will visit my house within 1-2 days. I have spent 4 months
waiting for the person to inspect my house but no one has turned up till now.
What is the benefit to paint Berger if such type of quality supplied that spoil
the name of Berger.
As no Customer would like to be treated like that, this is going to create a bad
name for the company in the market space. I therefore request you to look into the
matter and take necessary actions other wise I have to go to consumer forum for
the solution.

Aug 13, 2020

Complaint marked as Resolved

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Address: Bathinda, Punjab

I have worked in Berger Paint India Ltd-Bathinda office as a Admn.Co-ordinator from 21/03/2005 to 11/01/2009.My PF Account was 3325. After my resignation my PF account setteled by company with in stipulated time.But my Pension fund contribuation amount was pending, for this claim I filled up 10-C form and same is deposited in Calcutta PF Office by Berger paints-Calcutta office with Receipt No.2948502 dt.[protected]. But to till date my amout is pending. I have no status for this case.
You are requested to please settle my amount and send me cheque/D.D
in following address:-
Chander Parkash
S/o Sh. Moti ram
house no.1754, Street No.4-B,
Nai Basti, Bathinda-151001(pb.)
Mobile nO.[protected]

Aug 13, 2020

Complaint marked as Resolved

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I had given a home painting contract to berger paints,secunderabad in the 1st week of nov,09.On the last day,a glass pane of the tv cabinet was damaged by the painter,who kept quiet about it.We reported the matter and were assured of repair by the manager.I had asked for a copy of the agreement and computerised receipts of payment made,which also have not been given to me.2 months of consistent follow-up have failed to get a response from them.My calls and sms's are not being recd or responded to.Even emails to the head-office have remained unanswered.They are on their best bahaviour only as long as they want our business and money.Their selfishness achieved,the behaviour is disgusting.Moreover,they have to be paid even before the work completion,so that we are left running after them. Readers are requested to make informed decisions and not patronise such ''customer-care''( don't care) companies.

Aug 13, 2020

Complaint marked as Resolved

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B

Bappaditya Roy

from Kolkata, West Bengal

Dear Sir/Madam,

I am writing on behalf of Berger Paints India ltd. Please let us know your contact details so that we can talk to you to resolve the issue.

Regards,
Bappaditya Roy

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Dear Sir,

In January, 2009 we had taken the dicision to use the services of Berger Paints to paint our home.
We have taken the decision based on the reputation of the company.
But the actual service provided was pathetic.
Its nearly one year chasing them, through customer compliants through their web portal, but I haven't got any response.
The issues are :
1.) The job is still incomplete.
2.) The finishing was pathetic.
3.) Raw material used was of substandard.
4.) The wall paint is peeling off, inspite of giving gauranty of one year.
5.) They have promised to clean the flours and glass, which was not at all done.
Over all it was the wastage of time and money, and we are regretting for the decision and paying extra then what the local painters would have charged.
The only thing we have considered was that we would get better and tension free service which was not at all there.
So I am writing this email with the hope that may be the higher authorities in the company are not be aware of the actual ground condition and may take the action ASAP.
Thanks
Vikas Grover
[protected]

Aug 14, 2020

Complaint marked as Resolved

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V

VIKAS GROVER

from Delhi, Delhi

So finally I got the Call from Berger paints Head office, Kolkata in Jan.2010 (after 1 year of the contract and 2 months of the complaint!!).
The call was to confirm the address and they has promised to send their representative to look into the issue.
But it has been over 3 weeks now, and I haven't heard from them again.
So now it is clear that they are aware of the complaint, but they seems to be "the frogs of the same well" - Get the money and leave the consumer regretting.

They are riding on their Brand name, but I am sure not for long...

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Despite telephonic talks with Berger officials to solve the problem, the case is still not undertaken at all and assurance to solve the same is probably of no means by the Berger Paints Company.

The contents which I sent to Berger paints earlier are as follows:
"I have painted my house with Berger weathercoat and Luxol silk for exteriorand interior recently.
The work is still on. To my utter surprise I have bought three times No. 336 for the above color but all colours are different though the colours were mixed by the computer.
I am perplexed and my house looks unusual & bizarre with these nonconforming colours."
Please look into the matter immediately and resolve the problem."
The company did not even thought to reply. I had sent several mails but till date "almost six months gone) , no reply from the company!!!! Can any one suggest what to do??

M K Verma Ahilya Ram Krishna Kuti Moh Karamganj, Post Laheriasarai Dist: Darbhanga, Bihar-846001 phone [protected]

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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Berger paints

from Chennai, Tamil Nadu

Sep 19, 2013

Dear Madhurendra Kumar Verma,

Thank you for contacting Berger Paints.

Please accept our sincere apologies for the inconvenience you have experienced. Your issue/problem would be escalated to the concerned person in Berger. We would look deep into the matter to rectify what went wrong and ensure it does not repeat itself.

We will be connecting with you shortly to further discuss on how we can make things right. In case of any further clarifications, please contact us on our toll free number Ph: +[protected] / 2229 6005 / 06 / 16 or email us at [protected]@bergerindia.com.

Thank you for your valuable feedback and for your patience in this regard.

Yours Sincerely,
Berger Paints

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Res. Sir/Madam,
We "Maa Peetambara Stores" are your dealer of Berger Paints India Limited.Our address is -Pavaya Wali Gali ,Rajgar Chaoraha,Datia(district),Madhya Pradesh-475661.our contect number is [protected] and email address is [protected]@gmail.com or [protected]@Hotmail.com.
Our Gwalior depot is sick of prejudices and not behaving well with its dealers.They are searching on every Depawali season a new marketing fuda.They are not suppling paint goods saying that you don't have further credit limit
First of all I want to say that three years ago they gave me 200000 Rs. Credit limit of paint goods on giving me the second dealership of the town.They also suggested me to install colore bank on finance and a rent of 24000/year for this rural area of Datia which has only 100000 people.Here in this town ,three "color world" of Asian already were in presence.
On second year the depot applied is funda without previously informing me.On the peak session they informed me that you don't have enough credit limit to purchase goods if you want to purchase the goods send your post dated cheques.It was the situation of "do or die"for me.at least I send them the cheques.But due to getting late of suppling goods I got lose in business.

Again they are ready on the peak session .Why they are applying this funda specially on the season when a shopkeeper do its maximum business.Please think about the dealers especially for color bank dealers who are paying you a handsome of 24000/yea and from rural areas.If they don't do business on the session how can they pay the sum.
Who will pay the lose of business of dealers and mine.How can we give strength to Berger retail counters .? Please make a middle way to remove the awe full situation for dealers.
Answer me only in 24 hours.

regards
Pranay Pandey

Aug 14, 2020

Complaint marked as Resolved

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R

Ranjan Kumar

from Delhi, Delhi

From: [protected]@hotmail.com
To: [protected]@core.nic.in; [protected]@core.nic.in
CC: [protected]@bergerindia.com
Subject: FW: !!!URGENT !!!RE: Compensation-Resend
Date: Mon, 14 Sep 2009 09:28:56 +0530

Dear Sir
Ref. to my previous mail as below company is not taking any step. pls, look after this matter.
Your company's Area Sales Manager, Mr. S.M.Q.Khan with his team in Patna contacted me on 30.05.2009. He tried to explain me that the number and the shade card of the company has changed. But the fact is, after my personal enquiry and the enquiry carried out by your authorized dealer, the shade and the color code provided by your company has not changed since 2004 till date and this is recorded in your software provided to all of your authorized dealer countrywide. You are also well aware with this fact.
Please do not misguide me with lame excuses of change in colour code. The actual problem is with the "sample color shade" in which your company has entered wrong shade number. Inspite of looking into the core problem, your company personnel is misguiding me with different excuses. By knowing my qualification and the nature of my job, your company should not waste their time and my valuable time in creating excuses of no use. I specifically requested Mr. S.M.Q. Islam to be specific and whatever observation he has to convey me on behalf of the company should be in black and white, which he promised to do so. Later on in my absence (as I was outstation) your staff inspected my building, interacted with my staff and concluded that my building was repainted with Asian paint with the same color I selected from the "color sample shade" provided by your company. Till date I have heard nothing from your company. It seems that your company is not interested to entertain my request to compensate for my losses which i have demanded in my earlier mail. Now I understand that your company personnel is prompting me to avail my consumer right through proper channel. I still hope that the company of your status is fortified with some competent staff who can solve my problem amicably.

Regards

Ranjan Kumar
(Chief engineer)
Ph:[protected]
=============================================================================

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@bergerindia.com
Subject: RE: !!!URGENT !!!RE: Compensation-Resend
Date: Mon, 17 Aug 2009 09:50:35 +0530

From: [protected]@hotmail.com
To: [protected]@bergerindia.com
Subject: RE: !!!URGENT !!!RE: Compensation-Resend
Date: Mon, 17 Aug 2009 16:11:09 +0530

Dear Sir,
Inspite of my sincere initiative, it is sad to inform you that till date no action has been taken from the company. Already one month has been passed, Now its a high time, The attitude of the company to public in terms of dealing with customer complaints. Your early action be highly appreciated.

Thanks & Regards
Ranjan Kumar

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@bergerindia.com
Subject: RE: !!!URGENT !!!RE: Compensation-Resend
Date: Mon, 10 Aug 2009 16:11:09 +0530

From: [protected]@hotmail.com
To: [protected]@bergerindia.com
Subject: RE: !!!URGENT !!!RE: Compensation
Date: Fri, 31 Jul 2009 15:59:22 +0530

Dear Sir,
Inspite of my sincere initiative, it is sad to inform you that till date no action has been taken from the company. Already one month has been passed, Now its a high time, The attitude of the company to public in terms of dealing with customer complaints. Your early action be highly appreciated.

Thanks & Regards
Ranjan Kumar
==========================================

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@bergerindia.com
Subject: RE: !!!URGENT !!!RE: Compensation
Date: Fri, 31 Jul 2009 15:59:22 +0530

Dear Sir,
Inspite of my sincere initiative, it is sad to inform you that till date no action has been taken from the company. Already one month has been passed, Now its a high time, The attitude of the company to public in terms of dealing with customer complaints. Your early action be highly appreciated.

Thanks & Regards
Ranjan Kumar
==================================================

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@bergerindia.com
Subject: !!!URGENT !!!RE: Compensation
Date: Sun, 28 Jun 2009 00:07:14 +0530

Dear Sir
Your company's Area Sales Manager, Mr. S.M.Q.Khan with his team in Patna contacted me on 30.05.2009. He tried to explain me that the number and the shade card of the company has changed. But the fact is, after my personal enquiry and the enquiry carried out by your authorised dealer, the shade and the colour code provided by your company has not changed since 2004 till date and this is recorded in your software provided to all of your authorised dealer countrywide. You are also well aware with this fact.
Please do not misguide me with lame excuses of change in colour code. The actual problem is with the "sample coluor shade" in which your company has entered wrong shade number. Inpite of looking into the core problem, your company personnel is misguiding me with different excuses. By knowing my qualification and the nature of my job, your company should not waste their time and my valuable time in creating excuses of no use. I specifically requested Mr. S.M.Q. Islam to be specific and whatever observation he has to convey me on behalf of the company should be in black and white, which he promised to do so. Later on in my absence (as I was outstaion) your staff inspected my building, interacted with my staff and concluded that my building was repainted with Asian paint with the same colour I selected from the "color sample shade" provided by your company. Till date I have heard nothing from your company. It seems that your company is not interested to entertain my request to compensate for my losses which i have demanded in my earlier mail. Now I understand that your company personell is prompting me to avail my consumer right through proper channel. I still hope that the company of your status is fortified with some competent staff who can solve my problem amicably.

Regards

Ranjan Kumar
(Chief engineer)
Ph:[protected]

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@bergerindia.com
Subject: Compensation
Date: Sun, 24 May 2009 13:57:56 +0530

Dear Sir

I, Ranjan Kumar approached your dealer M/S Prem Hardware, Nala Road, Patna – 800001, for purchase of Berger Exterior Paint for my fully owned G+4 building “SHIV GANGA APARTMENT” at New Chodhary Tola, Patna – 800006. Your sales person visited my appt. and later on sent catalogue of three different sample shades through post. I selected colour scheme 3 from the suggested sample catalogue as per the attachment.

Your dealer supplied me the total quantity of paints as per the codes in the attached sample catalogue provided by you by issuing a proper bill. When the painter applied the paint on the surface then the colour code mentioned in the catalogue did not match its color shown in the catalogue. Actually the company has provided me the wrong code in colour scheme 3 which is not matching its shown colour which I have selected.

When I contacted your TSI, Mr. Prashant Kr. Singh, he has on record said that the company has changed the color code and the shade only for the colour scheme 3 which I have selected. He behaved rudely with me and also with your dealer. It seems that he and your company is not interested to solve my problem.

I am a chief engineer working abroad. When I came to India in vacation, I saw that the colour of the building is different from the shade I ordered. Now I have contacted Asian Paints Ltd., who has assured me to change the color of my building as per my choice and selection. Therefore I request you to reimburse and compensate for the wrong shade supplied by the company, transportation cost and the labour charges within a month., failing which, I will have no option other than to take proper legal action as per the law laid down by Republic of India to protect consumer rights.

Regards

Ranjan Kumar

Ph:[protected]

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U

Upendra singh Baish

from Gwalior, Madhya Pradesh

sir, mughe project compleet karna hai uske liye mughe paint ke bare me gankaree chahiye please my help

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M

Madhurendra Kumar Verma

from Roha, Gujarat

Dear Ranjan Jee,

All the officials of Berger specially of Patna Centre are non than worse. When I made the complain they virtually uninterestingly advised me that the matter will be taken of by visiting the site.
And the site visit is going to be completed its 6 months!!!
Worst dealing of consumer i ever had?

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B

bharathiche

from Coimbatore, Tamil Nadu

berger paints india ltd — provident fund

I am previous employee of berger paints india ltd(oct-2008-March-2010) in coimbatore area, Till now i am not receievd my My settlement,my family was very poor, what can i do,

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I gave a painting order for my residence to M/s Berger paints and also gave advance cheques to them. They promised a lot but when the delivery of services came, it was nothing but zero. The walls were badly painted. No rubbing, No Patti No preparation of the walls. My four rooms were painted within 6-7 days. When I objected they said that this is the only thing they can do and this is as per contract.

Luckily, I could get...

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Berger Paints Complaints & Reviews

File a complaint to Berger Paints

Berger Paints reviews & complaints page 13

complaint about low quality of berger paint

Post your Comment

Pension plan payment (through 10-C Form)

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Damage during painting not repaired/replaced

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poor service - home beautification

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defective quality of paints

Post your Comment

wrong policies of company

berger paints india ltd — provident fund

Post your Comment

Home painting services at my residence

Berger Paints Complaints & Reviews

File a complaint to Berger Paints

Berger Paints reviews & complaints page 13

complaint about low quality of berger paint

Post your Comment

Pension plan payment (through 10-C Form)

Post your Comment

Damage during painting not repaired/replaced

Post your Comment

poor service - home beautification

Post your Comment

defective quality of paints

Post your Comment

wrong policies of company

berger paints india ltd — provident fund

Post your Comment

Home painting services at my residence

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