Berger Paints Complaints & Reviews

Dear Morgan Williams,

We sincerely apologise for the inconvenience you have gone through because o[censored]s. We deeply regret that we were unable to provide you, our valued customer, with satisfactory product and service. We would like to look into this matter so we can rectify what went wrong and ensure your satisfaction. Kindly share your contact details for the same.

Berger paints is renowned for its top products and therefore your feedback has been taken very seriously and we will be connecting with you shortly to further discuss on how we can make things right. In case of any further clarifications, please contact us on our toll free number Ph :[protected] or email us at [protected]@bergerindia.com.

It would be easier for us to act if you can provide the email ID on which you sent those mails.

We thank you for your valuable feedback and for your patience in this regard.

Yours Sincerely,
Berger Paints

I have painted my full House and Compound Walls with Berger paints, some 6 months Back just before the monsoons. I have used Berger Alguard paints with Basic Beige colour. The paint was bought from M/s. Asian Paints and Hardwares, Vazhakulam, Muvattupuzha. The dealer convinced that the product is having good lasting and is guaranteed for 5 years from fungus. But to my dismay the compound walls are completely affected with fungus. When the matter was informed to the dealer, he asked me to wash the walls. Kindly send your representatives to inspect the work and make good my lose. An early response from your part is highly appreciated.

Vasil A H
[protected]
[protected]@yahoo.co.in

Dear Vasil A H,

We deeply regret the inconvenience caused and we will forward your complaint to the concerned department. Please share your contact details with us and our professional will get in touch with you soon. You can also contact us on our toll free number Ph :[protected] or email us at [protected]@bergerindia.com.


We thank you for your valuable feedback and for your patience in this regard.

Yours Sincerely,
Berger Paints

Dear Mrs. Sadhana Roy Kapur,

We sincerely apologise for the inconvenience you have gone through because o[censored]s. We deeply regret that we were unable to provide you, our valued customer, with satisfactory prodcut and service. We would like to look into this matter so we can rectify what went wrong and ensure your satisfaction.

Berger paints is renowned for its top products and therefore your feedback has been taken very seriously and we will be connecting with you shortly to further discuss on how we can make things right. In case of any further clarifications, please contact us on our toll free number Ph :[protected] or email us at [protected]@bergerindia.com.

It would be easier for us to act if you can provide your location details as well as the product which was used for painting.

We thank you for your valuable feedback and for your patience in this regard.

Yours Sincerely,
Berger Paints

berger paints — substandard materials

i had purchase berger lumerous H-47 20 Ltr., from their dealer
m/s natverlal & sons ahmedabad, & made payment accordingly,
then after while applying their paint we find its substandard as we could not
apply on surface properly , then we had complain accordingly but not got respose from them.

Very true

Cheating

Dear sir,
I had painted my new two stored building situated at Kerala, alleppy district kayamkulam in 08 march 2016.

They promised a lot but when the delivery of service came, it was very poor. They totally violate the contract agreement and escaped work incomplete with 90% of money.

Dear Sir/Madam,

I am writing on behalf of Berger Paints India ltd. Please let us know your contact details so that we can talk to you to resolve the issue.

Regards,
Bappaditya Roy

So finally I got the Call from Berger paints Head office, Kolkata in Jan.2010 (after 1 year of the contract and 2 months of the complaint!!).
The call was to confirm the address and they has promised to send their representative to look into the issue.
But it has been over 3 weeks now, and I haven't heard from them again.
So now it is clear that they are aware of the complaint, but they seems to be "the frogs of the same well" - Get the money and leave the consumer regretting.

They are riding on their Brand name, but I am sure not for long...

Dear Madhurendra Kumar Verma,

Thank you for contacting Berger Paints.

Please accept our sincere apologies for the inconvenience you have experienced. Your issue/problem would be escalated to the concerned person in Berger. We would look deep into the matter to rectify what went wrong and ensure it does not repeat itself.

We will be connecting with you shortly to further discuss on how we can make things right. In case of any further clarifications, please contact us on our toll free number Ph: +[protected] / 2229 6005 / 06 / 16 or email us at [protected]@bergerindia.com.

Thank you for your valuable feedback and for your patience in this regard.

Yours Sincerely,
Berger Paints

From: [protected]@hotmail.com
To: [protected]@core.nic.in; [protected]@core.nic.in
CC: [protected]@bergerindia.com
Subject: FW: !!!URGENT !!!RE: Compensation-Resend
Date: Mon, 14 Sep 2009 09:28:56 +0530

Dear Sir
Ref. to my previous mail as below company is not taking any step. pls, look after this matter.
Your company's Area Sales Manager, Mr. S.M.Q.Khan with his team in Patna contacted me on 30.05.2009. He tried to explain me that the number and the shade card of the company has changed. But the fact is, after my personal enquiry and the enquiry carried out by your authorized dealer, the shade and the color code provided by your company has not changed since 2004 till date and this is recorded in your software provided to all of your authorized dealer countrywide. You are also well aware with this fact.
Please do not misguide me with lame excuses of change in colour code. The actual problem is with the "sample color shade" in which your company has entered wrong shade number. Inspite of looking into the core problem, your company personnel is misguiding me with different excuses. By knowing my qualification and the nature of my job, your company should not waste their time and my valuable time in creating excuses of no use. I specifically requested Mr. S.M.Q. Islam to be specific and whatever observation he has to convey me on behalf of the company should be in black and white, which he promised to do so. Later on in my absence (as I was outstation) your staff inspected my building, interacted with my staff and concluded that my building was repainted with Asian paint with the same color I selected from the "color sample shade" provided by your company. Till date I have heard nothing from your company. It seems that your company is not interested to entertain my request to compensate for my losses which i have demanded in my earlier mail. Now I understand that your company personnel is prompting me to avail my consumer right through proper channel. I still hope that the company of your status is fortified with some competent staff who can solve my problem amicably.

Regards

Ranjan Kumar
(Chief engineer)
Ph:[protected]
=============================================================================


[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@bergerindia.com
Subject: RE: !!!URGENT !!!RE: Compensation-Resend
Date: Mon, 17 Aug 2009 09:50:35 +0530

From: [protected]@hotmail.com
To: [protected]@bergerindia.com
Subject: RE: !!!URGENT !!!RE: Compensation-Resend
Date: Mon, 17 Aug 2009 16:11:09 +0530


Dear Sir,
Inspite of my sincere initiative, it is sad to inform you that till date no action has been taken from the company. Already one month has been passed, Now its a high time, The attitude of the company to public in terms of dealing with customer complaints. Your early action be highly appreciated.

Thanks & Regards
Ranjan Kumar



[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@bergerindia.com
Subject: RE: !!!URGENT !!!RE: Compensation-Resend
Date: Mon, 10 Aug 2009 16:11:09 +0530

From: [protected]@hotmail.com
To: [protected]@bergerindia.com
Subject: RE: !!!URGENT !!!RE: Compensation
Date: Fri, 31 Jul 2009 15:59:22 +0530


Dear Sir,
Inspite of my sincere initiative, it is sad to inform you that till date no action has been taken from the company. Already one month has been passed, Now its a high time, The attitude of the company to public in terms of dealing with customer complaints. Your early action be highly appreciated.

Thanks & Regards
Ranjan Kumar
==========================================


[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@bergerindia.com
Subject: RE: !!!URGENT !!!RE: Compensation
Date: Fri, 31 Jul 2009 15:59:22 +0530


Dear Sir,
Inspite of my sincere initiative, it is sad to inform you that till date no action has been taken from the company. Already one month has been passed, Now its a high time, The attitude of the company to public in terms of dealing with customer complaints. Your early action be highly appreciated.

Thanks & Regards
Ranjan Kumar
==================================================


[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@bergerindia.com
Subject: !!!URGENT !!!RE: Compensation
Date: Sun, 28 Jun 2009 00:07:14 +0530

Dear Sir
Your company's Area Sales Manager, Mr. S.M.Q.Khan with his team in Patna contacted me on 30.05.2009. He tried to explain me that the number and the shade card of the company has changed. But the fact is, after my personal enquiry and the enquiry carried out by your authorised dealer, the shade and the colour code provided by your company has not changed since 2004 till date and this is recorded in your software provided to all of your authorised dealer countrywide. You are also well aware with this fact.
Please do not misguide me with lame excuses of change in colour code. The actual problem is with the "sample coluor shade" in which your company has entered wrong shade number. Inpite of looking into the core problem, your company personnel is misguiding me with different excuses. By knowing my qualification and the nature of my job, your company should not waste their time and my valuable time in creating excuses of no use. I specifically requested Mr. S.M.Q. Islam to be specific and whatever observation he has to convey me on behalf of the company should be in black and white, which he promised to do so. Later on in my absence (as I was outstaion) your staff inspected my building, interacted with my staff and concluded that my building was repainted with Asian paint with the same colour I selected from the "color sample shade" provided by your company. Till date I have heard nothing from your company. It seems that your company is not interested to entertain my request to compensate for my losses which i have demanded in my earlier mail. Now I understand that your company personell is prompting me to avail my consumer right through proper channel. I still hope that the company of your status is fortified with some competent staff who can solve my problem amicably.

Regards

Ranjan Kumar
(Chief engineer)
Ph:[protected]



[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@bergerindia.com
Subject: Compensation
Date: Sun, 24 May 2009 13:57:56 +0530


Dear Sir

I, Ranjan Kumar approached your dealer M/S Prem Hardware, Nala Road, Patna – 800001, for purchase of Berger Exterior Paint for my fully owned G+4 building “SHIV GANGA APARTMENT” at New Chodhary Tola, Patna – 800006. Your sales person visited my appt. and later on sent catalogue of three different sample shades through post. I selected colour scheme 3 from the suggested sample catalogue as per the attachment.

Your dealer supplied me the total quantity of paints as per the codes in the attached sample catalogue provided by you by issuing a proper bill. When the painter applied the paint on the surface then the colour code mentioned in the catalogue did not match its color shown in the catalogue. Actually the company has provided me the wrong code in colour scheme 3 which is not matching its shown colour which I have selected.

When I contacted your TSI, Mr. Prashant Kr. Singh, he has on record said that the company has changed the color code and the shade only for the colour scheme 3 which I have selected. He behaved rudely with me and also with your dealer. It seems that he and your company is not interested to solve my problem.

I am a chief engineer working abroad. When I came to India in vacation, I saw that the colour of the building is different from the shade I ordered. Now I have contacted Asian Paints Ltd., who has assured me to change the color of my building as per my choice and selection. Therefore I request you to reimburse and compensate for the wrong shade supplied by the company, transportation cost and the labour charges within a month., failing which, I will have no option other than to take proper legal action as per the law laid down by Republic of India to protect consumer rights.

Regards

Ranjan Kumar

Ph:[protected]

sir, mughe project compleet karna hai uske liye mughe paint ke bare me gankaree chahiye please my help

Dear Ranjan Jee,

All the officials of Berger specially of Patna Centre are non than worse. When I made the complain they virtually uninterestingly advised me that the matter will be taken of by visiting the site.
And the site visit is going to be completed its 6 months!!!
Worst dealing of consumer i ever had?

berger paints india ltd — provident fund

I am previous employee of berger paints india ltd(oct-2008-March-2010) in coimbatore area, Till now i am not receievd my My settlement,my family was very poor, what can i do,

Berger oficials are as non responsive like their quality of paints.I am also a sufferer and my complain was informed to them 6 months back and several reminders have no impact on them. Surprising.

Dear Sir/Madam,

I am writing on behalf of Berger Paints India ltd. Please let us know your contact details so that we can talk to you to resolve the issue.

Regards,
Bappaditya Roy

Chhatishgarh CG Depo Raipur branch Locat


BERGER PAINTS STALLION CLUB DEALER
my company name sarfraz colour palace & h/w Kurud, Dhamtari
My Contect number [protected]

Pls. Contect sir

Berger Paints — defective paint

mene 12/09/12 ko berger paint liya tha jo use karne ke ek mahine ke baad hi fait ho gya puri diwaro pe whight line dikh ne lagi ha ,
berger wallmasta 40 ltr , berger bison 50 ltr. liya tha jo pura kharab ho gya ha mera ghar pura na sa dikh rha ha krpya kar iska samadhan kare

devendra shivhare
[protected], [protected]
h no 3 aradhna nagar rishipuram Ist
Berkhera bhopal
pin 462022

Dear Sir,

We sincerely apologise for the inconvenience you have gone through because o[censored]s. We deeply regret that we were unable to provide you, our valued customer, with satisfactory prodcut and service. We would like to look into this matter so we can rectify what went wrong and ensure your satisfaction.

Berger paints is renowned for its top products and therefore your feedback has been taken very seriously and we will be connecting with you shortly to further discuss on how we can make things right. In case of any further clarifications, please contact us on our toll free number Ph :[protected] or email us at [protected]@bergerindia.com.

It would be easier for us to act if you can provide the email ID on which you sent those mails.

We thank you for your valuable feedback and for your patience in this regard.

Yours Sincerely,
Berger Paints|

I have painted my house externaly by "Berger WeatherSheild Allguard" on dated:[protected] through your Dealer M/s. Swami Colours, opp. L.P.Savani school, Adajan, Surat.

My Complailt :
Colour coat Bubbling and Chips came out from many point of wall within only 9-months against Guaranteed of 7-years.
So, Correct by Repainting.

Dear All,

I am from Kalyan (Thane) recently before two months(April 2016) i have done painting work at kalyan, there are some stuff pending which your executive said that we will complete the same when we will be at my home for Texture design and now it has 2 months completed but that work is still pending.

Done multiple follow ups with executive. What should i do now ?
Contractor - Parmatma Prasad and Executive - Avinash ([protected])

Contacted executive's superiors and they told executive to contact me but further he is saying yah i am coming and all.

Deepak from Berger - ([protected])

Can someone help me into this or should i ask someone else to complete the same? (This is my last try now)

Regards
Nivas Shende
[protected]@yahoo.com
+91 [protected]
+91 [protected]