[Resolved]  Berger Paints — weather coat kool & seal

Address:

Village and PO : Bajemelia, Dist: Hooghly, 712407

We bought a 4 ltr and a 20 ltr of kool and seal for my home painting, with mfd date 3/2018, and both were gone bad have sand like particle, which were spread all over the wall, due to bad quality of the products. Later i got to know from your customer service[protected] and product database that those are expired product. Kool and seal has a life for 12 months. But unfortunately the expiry date was not written nowhere of the product container only mfd date was written, i dont know why expiry date was not written.
Now in present scenario the dealer was not accepting the fault because expiry date was not written, i have already lost 10 technician payment and cost of 24 ltr kool and seal material, and my wall got damage also. I hope berger like company will take this matter seriously and resolve my problem as soon as possible. Hereby i attached the picture of the mfd date of 20 ltr container and the invoice copy from the dealer.