Bangalore Electricity Supply Company Limited [BESCOM] Complaints & Reviews

Its been two months i havent got my bill issue resolved.
I paid my bill through paytm and it was successful from paytm and they gave me a reference number too. But some reason it didnt reflect in my next cycle.

I tried contacting the customer care of bescom, agent told me that it got cancelled from his end. So i again went back to paytm. They checked it and it was just fine and went through to bescom account successfully.

Then again i contacted bescom, agent gave me one contact number and tried calling him he redirected me to another deperated. I sent a mail to all the email ids i found from the internet. Still no resolution for that.

My account no: [protected]
Bill amount discrepancy : 1024 rs
Mail reference from paytm"

Hello prabhakaran,

We got this reviewed with bescom and confirmed that bill of inr.1024 for the consumer number ([protected]) has been successfully paid. Please find the details mentioned below:

The operator reference number is[protected]

If your bill payment is still not updated please reach out to bescom, using the above mentioned reference number.

Thanks and regards
Paytm care

Dear sir\ madam

We are facing serious issue from bescom kengari w7 sine 1 year we are behind them to resolving issue no higher officers taking the issue seriously,

Our rr number is (W7eh29404) (Account id [protected])

1 problem started date[protected] first bill
(Interest on revenue 12/- extra on bill) total bill was 3507/- we paid

2next bill interest on revenue 2054/- total bill was 5165/- they said they will resolve the issue we need to pay full with interest on revenue they will refund after it is solved

3 as interest on revenue raises even bill amount raises, so till date bill amount is coming around

(Interest on revenue coming around 15, 000/- bill amount have raised to 15, 000/- total 30, 000/- who will pay now???

Till date its not solved even paying bills before bill date still we are getting extra column like interest on revenue, they said we have raised complaint with infosys, they have not responded from 1 year what to do they asking us? What public should do? I really don't know we paid as they said we will refund if there no issue.. Same as next 3-4 months we paid up to 15, 000\- extra later they raised complaint refunded 10, 000\- another 4500\- is pending with bescom they have made it clear in written letter.

Later after 1 month same thing asking as us to pay additional money because problem with the software people infosys who is handling this..
Even after so much of reminder they have not even reply bescom people they said, later we started complaining all officers no respond, written letter facebook, bescom complaint called and complaint no respond

Just they will say we will resolve no issue just co operate, now what has happen bill we were paying[protected] have crossed 30, 000 every month we seriously cant pay now we are unable to pay. If we don't get our problem solved even here we need to go to media tv9'

Even treat us like human being we are helpless with this situation, please for god sake help us. We are already down paying 30, 000/- every month dream for us.

What we earn wont reach bescom bill they are asking, if i earn 10, 000 every month how can i pay 30, 000 bill they are asking to pay. Asking to pay so much is illegal

My final words i will drink poison in front of bescom office in front of media if my problem is not solved (Is there any good people to help me please do call my number[protected] date :13/05/2016

To, the assistant executive engineer (Elc) kengeri-1 sub division, sir, i am reciding in sapthagiri lay out bhel2nd stage, consumer id [protected] rr no;w7eh14699 since from 3months not getting monthly bills, being a senior citizen i cont come every month toyour office to get the bill for pay ment kindly advice your staff/meter reader to issue the spot bill it is their duty. Thank you sir.

Sir

Iam staying in kaggalipura of pincode 560082 near state bank of mysore in kanakapura main road.

The BESCOM is cutting electricity in every day 2 to 3 times with 1 hour break.

The people here paid for the service, is not been getting the actual service.

Please intimate them that peoples staying here are ordinary people doesn't mean that they dont know how to complaint.

Please take severe action against these irresponsible organisation.

Thank you

I have made several complaints regarding low voltage at my home. Technicians have attended the issue, but have stated that it can be resolved at the moment because the transformer capacity isnt good enough to power the required load. Low voltage shall be a big problem to all our home appliances. We are unable to run the ac when its required at the most, given the current temperature surge.

docket no's: BE10ANWB71, BE10ANQS58, BE10AMWJ49

Hi all,

I would like to attract your attention to area arekere where we are facing the severe power cut of 6 to 7 hours each day.
These power cut timings are also very odd, it can start in midnight or very early morning which will ruin you whole next day since you will not get proper sleep.
Also if we want to do some office work from home that's also not working coz you will get multiple small power cut occurre whole day.
Please take appropriate action and do respond to my concern.

BESCOM Bangalore, re Power cuts in area Nobonagar 560076 off Banerghatta Rd
Dear Sirs,
I am writing as a subscriber for your electricity service to enquire (and complain) about why we have so many power cuts in Nobonagar. In one week every single evening between 7 and 9pm I had to cook dinner and eat it in the dark with a candle, and each morning also there was a cut for around one hour after 8.30 am.
So this week I decided to monitor the cuts and was surprised to find the following:
Tuesday March 15th: 8.40-9.30 am, 6-6.40 pm, 7.40 to 8.30 pm.
Wed March 16th: 9.40 -10 am and 9-9.30pm
Thursday I forgot to write it down.
Today was a record: 9-9.40, 10.20-11 am, 12.30-1.45, and 2.35 to 2.45.
CAN YOU EXPLAIN TO ME WHAT KIND OF SERVICE THIS IS??????
WHY do you keep turning the power on and off.?
My piano classes get interrupted, my fridge keeps melting and refreezing, and sometimes I lose an entire piece of work on the internet as I never ever know when another random sudden unexplained power cut will come. Please could you supply a timetable of needed (for repairs or whatever) cuts IN ADVANCE and follow the plan?
I am sending a copy of this to I change my city, as I am not confident you will even acknowledge my email, though I hope you will.
Sincerely, V.L.Macadam, 75, 9th main, Nobonagar sector 1. a/c [protected]

Its not fair increasing the charges in electricity Bill for each house inside a 30*40 measurement site as Borewell occurance charges.

In case if the charges were for a site per Borewell is a valid.

Condemn the irregular charges apply. Not all site owners are LandLords !!!

Sir
Recently i paid the bescom bill in the nandi durga road p.o. and the clerk had given the receipt of the monthly current bill showing it as Addl Security deposit in the purpose head of the Receipt instead of the Revenue by the post office receiving counter. for the Jan 2016 . Today 4th Feb 2016 I received the current months bill where the previous months bill amount has also appeared as ARREARS. The same was noticed and was briefed to the meter reader who on verifying the previous months receipt issued by the Post office showed the discrepancy (Receipt showed Addl Security Deposit head instead of revenue head in the purpose head) and insisted us to refer to A.O. of the sub division and ask for correction.
My query is could this arrears be waived and only the actual amount for the Feb month alone could be paid
Plz. clarify

No power while night, mahadevapura maheswari nagar area, when we can bescom help line it is busy, not sure what to do, need to resolve frequent power cut issue urgently

Dear Sir/ Madam, We live in 1st main Road, Kempegowdanagar, Bengaluru - 19. For the last one month the street lights are on at 9pm and it will glow till 10am next day (in 4 poles). The situation is to be improved immediately as we are facing acute power shortage in our state. Hope the concerned officials will set the things right.

My number is [protected]. I live in Sadashivanagar, Bangalore The service provided by BESCOM is quite poor. The power failure is quite frequent and the customer care line always shows busy when called. The mobile number is also switched off during power failure. The power keeps going and coming back. Very dissatisfied with their service. It declared 3 hr power failure daily but it been more than that.

Residents of Venkatapura are experiencing power outage for 2 hours every 3 hours, in total of 6 hours daily post Muncipal Election results. I hope this is no political mindset, where congress were thrashed to defeat, and considering that State has Congress Gov. There is no update of power interruption in BESCOM website. Yet 6 hours hours daily post election, appears to be only political motive. (Although i hope not). PLease have a proper update in BESCOM if any maintenance going on this grid. If not please avoid these incidents

Customer no. [protected] Bill month : July.2015 Bill amount : 924/- Paid through IDBI payment gateway Amount deducted from my account. But acknowledgement not received. Even the bill desk gateway is time wastage None of the government payment gateways are working. Neither bill desk nor IDBI.

I had raised complaints via complaint no A0E4H61541 at 5pm of 30-jun-2015, surprisingly no one come to rectified this issue but on the other side customer help side call me on next day and said your complain was rectified. These cheater organisation treated the customer like granted and they behaved like anything apart from services. It will be great day in Bangalore when this organisation replaced.

sir, the transaction is not reciving that i through Rupay debit card.it is showing below like this (Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries.) please provide me any solution through email for my below email adrees. THANK YOU BHAVAN.V ([protected]@gmail.com)

I stay in Bellandur, Near RMZ Ecospace. We are suffering with heavy power cuts in which power goes off 4 to 5 times in a day for one hour. Some days it goes off, by 9 in the morning and come at 6 in evening. Some days in the evening from 7 to 9:30. This type of power cuts never happens in any part of Bangalore . Power cuts after 6pm makes our life difficult. we have to work from home for US clients. Since power is not there, internet doesn't work and I am facing serious issues with work as well.. House hold work also gets affected and water also stops in the apartment. Please take action against these kind of power cuts .

Respected Sir, Complaint number: NNM1G48071 Issue: Online Issue ( Consumer has maid paid the bill amount in online and it's debited to his account for the month of Mar 15.Even though he paid, it's showing outstanding in the current month bill) RR Number : NL82201 Contact Number :[protected] Sub division - Nelamangala. Consumer ID - 3256967 Thanks & Regards Chandrashekar

Our RR No.N7EH3255. Account ID [protected]. Please note that an amount of Rs.3640.00 which on ascertaining from the Accounts Officer pertains to ASD already paid by cash on 25.09.2014 towards Non Revenue category 2 MMD fee, is being erroneously shown as arrears in the monthly bill for the last two months. For no fault of ours our connection has been disconnected on both occasions without prior intimation and we had to visit the respective sub division to restore connection which has incovenienced us greatly. Kindly look into the same and see to it that the consumer is not made to run from pillar to post for no mistake of his.

Hi All, I stay in 4th Main, 1st Cross, NGR Layout, Near Ropenagrahara, Bommanahalli, I am staying in this house since 6 months. My house id 1BHK House, with 2 CFL bulbs two Celing fans and a Geyser. Every month I get my electricity bill in between Rs300 to Rs.400. I was shocked to see the bill for the month of March 2015.They have sent me a bill of Rs 1845. I called the customer care and spoke to them, they said all the earlier bills are clear, it because of the mis usage of the tariff. I asked them what has been the mi usage for this. They asked me to meet in office. I informed this to my owner and he went to there office immediately. You will be shocked to know the reply they had given. They said the house has 2 CFL bulbs two Celing fans and a Geyser. and a LED TV so the usage has been maximum and the bill has come this way. I use the geyser may be maximum for 10 minutes and i have been using the same since last five months. They said they will not be able to help. I will be sharing the electricity bill as well in some time for the same. This is a BIG CHEAT and Fraud . I will be taking this issue further to social media and TV channels as well as i have few sources where i can expect help. Still Request you to please see how the BESCOM people are playing with the customers.