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Best Bus No. 334 — no timely bus and low frequency

Almost every single day, i along with co passengers have to wait for around 1 hour or more for the bus no. 334 from ghatkopar. More than 50% of the people from the line get going by sharing auto rickshaws, hoping that the next day the bus will come early however in vain. Day to day inconvience has been increasing leading to indirect forceful direction towards taking metro or auto. The m-indicator show the bus timing of every 15-20 mins in the morning peak hours between 7 to 10 which is not true in reality. Please see to the matter or at least change the shown timings so that we can know that it is not reliable and find another ways to reach our desired places. Hoping that the buses come on the given timing soon. - a devasted best passenger.
no timely bus and low frequency
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Complaint Status


[Jan 29, 2019] Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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    Brihanmumbai Electricity Supply & Transport Undertaking [BEST]
    Customer Care Service
    Customer satisfaction rating
    35%
    Complaints
    440
    Pending
    0
    Resolved
    152
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Phone
    +91 2222 85 6262 [General Manager]
    +91 22 2287 3961 [General Manager]
    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Address
    Shahid Bhagat Singh Marg, Cusrow Baug Colony, Apollo Bandar, Colaba, Mumbai, Maharashtra, India - 400001
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