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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

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Last updated Nov 4, 2023
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Brihanmumbai Electricity Supply & Transport Undertaking [BEST]
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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Phone Numbers

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+91 22 2285 6262
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+91 2222 85 6262
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4
+91 22 2287 3961
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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Website

Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Head Office Address

Shahid Bhagat Singh Marg, Cusrow Baug Colony, Apollo Bandar, Colaba
Mumbai
Mumbai City District
Maharashtra
India
400001

Brihanmumbai Electricity Supply & Transport Undertaking [BEST] reviews & complaints page 2

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B
from Powai, Maharashtra
Apr 1, 2023
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Bus driver rash driving and crashed my car

Bus no MH01DR2256 driver was driving very rash driving and brushed my car and was very rude and u need to take action against such drivers or else will go legal against BEST

Want a official confirmation against the driver as u have taken the photo of him and the bus and my car which he crashed

Deepak Thakkar
[protected]...
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A
akshuuu_05
from Mumbai, Maharashtra
Feb 21, 2023
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Bill amount has been increasing too much

Address:809/5A, New hind mahada mill, ghodapdeo, mumbai -400033

Respected sir/madam,
With due respect I am writing this letter to inform you that I a customer of your Brihanmumbai Electric Supply And Transport also my consumer Mo/ID [protected] since the last ten years.
Over the last few months, I have had a problem with my electricity bill ranged from 500-1000
But in the last few month my electricity bill has reached a maximum of 3000-. Which is not possible for me to pay. As far...
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G
gopal h r
from Mumbai, Maharashtra
Feb 13, 2023
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Overcrowded

Address:Mumbai

Dear sir today I was traveling from lokhandwala to Andheri station via bus no 252, first of all the ac wasn't working and the bus capacity should be not more than 30 passengers but there were more than 50 passengers in the bus and I was a bit afraid that the bus might get tilted to one side and fall down. This situation has happened with me repeatedly even when I had caught bus no 266. Please try to get rid of these buses and bring in bigger...
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G
gopal h r
from Mumbai, Maharashtra
Dec 9, 2022
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AC buses

Address:Mumbai

Get rid of these small AC buses as soon as possible because there are many drawbacks in this such as it doesn't stop in between and also the conductor at Andheri station takes lot of time for issuing the ticket hence creating a seperate line apart from the regular line. Also standees have to bang their head if the conductor applied brakes. The most important point is that just by saving manpower by not issuing the ticket inside the bus creates...
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F
Dec 1, 2022
Dec 2, 2022
This thread was updated on Dec 2, 2022
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Paid bill amount debited not reflected on website

My BEST Consumer number is[protected]
I paid electricity bill of 630 Rs on friday 25th of november 2022
This amount got deducted from my bank and i did not got any confirmation receipt nor this amount got reflected in BEST?
Am attaching the proof of amount which got debited and also bill of the month of May which i paid.
I request you to kindly refund my money or get it reflected on BEST website.
Awaiting...
+1 photos
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R
Ramkrishna Borade
Oct 21, 2022
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Driver

Address:BEST mumbai Ghatkopar

बस क्र.४७० बोरीवली ते घाटकोपर आगार दि.२१/१०/२०२२ वेळ ४.५० वाजता जागृतीनगर बस थांबा जवळ चालकाने बस थांबविली नाही.घाटकोपर(लक्ष्मीनगर) इन्चार्ज श्री गायकवाड-९२९५ तक्रार घेण्यास...
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S
StrawHat
from Thane, Maharashtra
Oct 18, 2022
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Bus didn't stop on the Bus stop

Address:Mumbai

I was waiting for the Bus and it didn't stop on the mulund sonapur bus stop, I have already faced such issue previous where they see only one passenger they don't stop which is not legitimate.

Details about the bus are below

Bus No. C61 runs from mulund depot to Mira road time was around 9:27pm date - 17th October 2022.
I cannot tolerate this anymore I need the action and compensation against the company.br...
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N
Nadiya bill
from Mumbai, Maharashtra
Oct 4, 2022
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768153093 bill didn't receive

Past 2 month before I pay my bill in online after that I didn't receive the bill

request you to Kindly send the bill. I can't able to pay the bill

Kindly do the needful at soon possible...
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C
ChhayaMukeshMore
from Mumbai, Maharashtra
Oct 2, 2022
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Rude Conductor of Bus No. 392

Me[protected] rozi sakali 10.50 am la bus no. 392 madhe iit market varun bus madhe chadhle, bus madhe jast gardi navti, pan majhya hata madhe bags saman hota, ani ticket che paise baget hote, me bus madhe chadhlya barobar conductor back door chya seat var basun hote, tyani awaz dila bus rikami ahe ticket gheun ja.. pan me 2 seat pudhe jaun basle ani bagetun paise kadhle Rs.20/- ani conductor la bolle ek sakinaka dya.. tar te mala ordun bolle...
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P
Priyanka Punde
Sep 29, 2022
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Payment done twice for August

Consumer no.- [protected]
Janardan Babusha Dhole

first payment done from Paytm on 6th august & 2nd payment done from Phone pay on 2nd September.
Amount- Rs. 90
Even on 7th sept we paid Rs. 80 from phone pay as well.
Please check and kindly adjust both the amounts in the bill....
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M
mabhayankar
from Navi Mumbai, Maharashtra
Sep 20, 2022
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Complaint against BESTbus driver (Bus number- MH 01 DR 6233)

To
The General Manager
BEST Services
Mumbai
Dear Sir,

Request you to draw your attention towards the accident caused due to rash driving by a BEST bus with Registration Number- MH 01 DR 6233, NEAR JAGRUTI NAGAR METRO STATION SIGNAL at 6:57 PM on 17th September 2022.
Bus no. MH01DR6233 came from behind and hit my car (MH46BZ3041) and damaged the left side mirror. I chased the bus and stoped...
+1 videos
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M
mabhayankar
from Navi Mumbai, Maharashtra
Sep 20, 2022
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Complaint against BEST bus driver (Bus number- MH 01 DR 6233)

Address:BRIHANMUMBAI ELECTRIC SUPPLY & TRANSPORT UNDERTAKING Address : 1st Floor, BEST Bhavan, BEST Marg Colaba, Mumbai 400 001

To
The General Manager 26th August’21
BEST Services
Mumbai
Dear Sir,

Request you to draw your attention towards the accident caused due to rash driving by a BEST bus with Registration Number- MH 01 DR 6233, NEAR JAGRUTI NAGAR METRO STATION SIGNAL at 6:57 PM on 17th September 2022.
Bus no. MH01DR6233 came from behind and hit my car (MH46BZ3041) and damaged the left side mirror. I chased...
+1 videos
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M
mabhayankar
from Navi Mumbai, Maharashtra
Sep 20, 2022
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Complaint against BEST bus driver (Bus number- MH 01 DR 6233)

Address:BRIHANMUMBAI ELECTRIC SUPPLY & TRANSPORT UNDERTAKING Address : 1st Floor, BEST Bhavan, BEST Marg Colaba, Mumbai 400 001 Tel. No.: +91-22-22856262 (

To
The General Manager 26th August’21
BEST Services
Mumbai
Dear Sir,

Request you to draw your attention towards the accident caused due to rash driving by a BEST bus with Registration Number- MH 01 DR 6233, NEAR JAGRUTI NAGAR METRO STATION SIGNAL at 6:57 PM on 17th September 2022.
Bus no. MH01DR6233 came from behind and hit my car (MH46BZ3041) and damaged the left side mirror. I chased...
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G
gopal h r
from Mumbai, Maharashtra
Sep 17, 2022
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Bus size

Address:Mumbai

Dear sir please get rid of these small ac buses as soon as possible specially for busiest routes like 266 which is always full due to the smaller capacity of the bus. Also have to stop at particular stops for tickets which take more than 5 minutes. Please get bigger buses like tata Marco Polo or the old ones, AC or non AC doesn't matter as the bigger buses have space for sitting as well as standing. Also you can't breathe properly in smaller...
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D
divya chipkar
Sep 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sending messages wrongly to my number

Address:0-414, floor-4, T/64, Transit Camp Blg, Sion Transit camp, Nr Mala Garden Pratiksha Nagar, Sion E, mUMBAI-400022

Hello sir, Someone has wrongly shared my mobile no. in Best department and I'm receiving messages for payment of electricity bill every month. Please Check with the same asap since the person have made a mistake in putting mobile number it seems. Please look into this matter asap and let me know with the same

[protected]@gmail.com...
+2 photos
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S
Sourish Dinda
Sep 9, 2022
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Rash Driving by BEST bus driver

Address:Parel, Mumbai

Today, around 6'o clock a BEST bus driver scratched and destroyed my left front side of the car because of rash driving.
The road being literally empty to pass 2 vehicles easily, he suddenly out of nowhere wished to turn right for no reason and literally thrashed my car.
Chased him till depot because he didn't even dared to stop after which instead of being sorry, he said 'scratch aur dent hi toh hai'. What kind of non-sense...
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S
Sarvajan27
from Mumbai, Maharashtra
Sep 5, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
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Senior citizen markings on seats removed and or erased deliberately

Address:Cheddanagr chembur mumbai 400089

Bus rout no.366 and another bus route no.377 your reference nos..7405 for bus no.377 and your reference no.6332 for bus no.366 plying from kurla east bus station..on these buses markings over the seats for senior citizens is erased and or deliberately stickers removed to cause inconvenience those passengers for claiming over such seats for sitting while travelling..it is definitely the work if some mischeavous elements...which you and your...
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A
Aaryan jp
from Mumbai, Maharashtra
Aug 28, 2022
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New electricity meter in quarter no. 2291/55 sector -7, cgs colony antop hill, Mumbai.

Address:2291/55, sector -7, cgs colony, Mumbai

I have allotted quarter no. 2291, in building no.55, sector -7, cgs colony, Mumbai, Maharashtra, 400037. I am doing exchange of quarter. Best has cut my old meter and did not start new meter in above mentioned building. Please start my new meter. I have submitted TR report with deposit amount in Wadala best office on 25/08/2022...
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K
kelkarmahesh
from Mumbai, Maharashtra
Aug 23, 2022
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Starting of AC buses on 100 No. route ( Churchgate to Nariman Point)

Dear BEST (transport Unit)

the electric buses are running on route no 100 (Churchgate to Nariman Point Free press journal Marg ) are not proper ventilated and therefore during rush as well as traffic there is in suffocation in BUS, people can to brith properly, hence we request you to start the AC buses in these route....
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R
Rahul_403
from Mumbai, Maharashtra
Aug 22, 2022
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Bill Amounts are exceeding without usage

Address:GOKHALE ROAD

Dear Sir/Madam,
I Rahul Shantilal Kothari writing this complaint with regards to the bill what I m getting for my room/godown.
There is no usage of electricity there. The bill is exceeding to the expected amount what i am getting. Details are mentioned below
CONSUMER NO.[protected]*4
Please do the needful,
Hope for the best,...
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