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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

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Last updated Dec 11, 2021
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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Head Office Address

Shahid Bhagat Singh Marg, Cusrow Baug Colony, Apollo Bandar, Colaba
Mumbai
Mumbai City District
Maharashtra
India
400001

Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Phone Numbers

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+91 22 2285 6262
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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] reviews & complaints(475)

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My father has been retired from best Bus services as a conductor in 2020 May.and not it's been 1 year and more our gratuity has not been recieved.Please give us our gratuity as soon as posible.We are having a financial crisis.
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    I am staying in navi mumbai. I wanted to go mahul village for urgent work, i am 64yrs and suffering from severe heart problem...
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    The frequency of Bus No.348, 448, 440 is very less, half hour or one hour standing in bus stop not seems good. All other buses from the same route comes on times only this bus having traffic. Solve frequency issue as soon..and please make sure bus route from and to borivali... not only dindoshi depot malad(e).
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      Dear Sir/Madam,
      I'm getting a very excess bill that is above Rs500 from so many months. Last month it was Rs900 and...
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      Buses plying to Powai do not stop at Aarey colony filterpada bus stop in the mornings even though enough seats are available. Commuters end up waiting for 1 to 1.5 hours to get a bus. Please instruct the drivers to stop the bus. Bus numbers - 460, 489.
      Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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        I am usually not a traveler by BEST buses. We were born and brought up in Mumbai, and such have travelling numerous times...
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        BEST Bus route no.494 is running between Ghatkopar and Reti Bunder (till Kalwa, dist.thane), I am staying at Mumbra, Dist.Thane-400612, people of Mumbra are depend on this bus only for connectivity with Mumbai as railways are not running for non essential staffs in this pandemic as per guidelines of Govt. I request BEST to kindly extend this Bus till Mumbra.
        Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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          Hello,
          My consumer no is[protected]. I paid rs 5000 as my bill amount on 21 june 2021 through gpay which showed failed...
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          It's really shocking to say my 2 month electricity bill is 29000 and since from last 5 month it's maximum 4500. No one there is helpful, denied for giving duplicate bill hard copy, way of talking is also very bad like listen to me if you other you can go we don't have time.
          They even don't know how it came.
          A strict action should be taken how you are charging a middle class man with a bill of 29000 for 2 month.
          Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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            I am customer no.[protected]*0.

            For the period of 27/04/2021 to 25/05/2021 I have received electricity bill...
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            Date : June, 11, 2021
            From,
            36, Floor-2, Plot-70/82, Tamboowala Chawl, Maulana Azad Road, Kazipura, Mumbai Central, Mumbai-400008.
            Mobile No. [protected].
            To,
            Brihanmumbai Electricity Supply & Transport Undertaking [BEST].
            Subject: High Bill Application
            Dear Sir/ ma'am,
            I am siddiqui Iqbal Ahmed Dargahi residing at tamboowala Chawl. Consumer number :[protected]*6 area code: 400008 today I was shocked to received the current electricity bill it's very high my (meter no. 2263804) for an amount of Rs 4730.00 it's to high. My generally monthly bill is range from Rs 1700 to 2300 it's average bill but in this month it's to high,
            I request to you please see to that,
            I hope my complain resolve as soon as possible.
            Thanking you,
            Your's faithfully,
            (Siddiqui Iqbal Ahmed Dargahi)
            Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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              We many time call in fuse control but no good response from your Department.
              do as early as possible because we have...
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              Dear Sir,
              My consumer number is [protected].
              I have received bill of 4500/- for a period of 05.04.2021 to 05.05.2021 which is too much. I want understand the bill
              Please provide details.
              Thanks,
              Gauri Desai
              Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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                I am consumer of the above said meter number my bill consumption is same even reduced but every month i am noticing the bill...
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                Please change the bill language to English as I am not well conversant with Marathi and it is difficult for me to understand in Marathi.
                Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  I was standing in the Amar Mahal bus stop for going to Sion on Sunday (21st Febuary, 2020) at 10.28 a.m.. One C-42 route (Bus RTO No: MH03CV7141 and Bus No: 7396) came but halted before the bus stop. I pointed to the driver that the stop is where I was standing. He did not wait, but left. This was in spite of showing signs for him to staff and there was one conductor who also signed him to stop.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
                  Your complaint has been forwarded to [protected]@bestundertaking.com for further action.
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                    As our society is going for SRA plan we require electricity bill for November 1999 and December 1999 and January 2000, it was held in the name of Mr. Udayraj Yadav. Consumer number K03488384.Kindly help us with the duplicate bill for the period mentioned.
                    Brihanmumbai Electricity Supply & Transport Undertaking [BEST] customer support has been notified about the posted complaint.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Brihanmumbai Electricity Supply & Transport Undertaking [Best] — BEST electricity bill paid twice

                      Hi,

                      I want to bring to your kind notice that in the month of December 2020, I have paid twice the BEST electricity...
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                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Brihanmumbai Electricity Supply & Transport Undertaking [Best] — BEST buses not stopping at DINDOSHI BEST Bus stop

                      In morning at 09:40 a.m., dated 28/12/2020, while going to office, I stand to caught BEST Bus at "Dindoshi Bus stop" but Buses...
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                      Resolved
                      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                      Best Bus — never on time even if bus arrived to depot (bus no-204)

                      Respected Sir/Madam,
                      As only Best services are available to travel for normal person we are facing much trouble in...
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