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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Complaints & Reviews

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Last updated Nov 4, 2023
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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Phone Numbers

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+91 22 2285 6262
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Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Website

Brihanmumbai Electricity Supply & Transport Undertaking [BEST] Head Office Address

Shahid Bhagat Singh Marg, Cusrow Baug Colony, Apollo Bandar, Colaba
Mumbai
Mumbai City District
Maharashtra
India
400001

Brihanmumbai Electricity Supply & Transport Undertaking [BEST] reviews & complaints page 4

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R
Riya sign
May 28, 2022
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Regarding Fan

In train No.19046 coach S5 seat no 13 the fan is not working from the azamgarh station everyone is in trouble on this hot weather. Please solve this issue as soon as possible....
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Prashant420
May 27, 2022
Jun 28, 2022
This thread was updated on Jun 28, 2022
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Monthly high electricity bill

Address:1/18 tamboli patra chawl, t j road, sewree mumbai 400015

Dear Sir/Ma'am,

My consumer No.[protected], When BEST Change My Meter 2 month my Electricity bill come's normal but last 2 month's my Bill came too high, im not legible to pay bill like this, pls. arrange electric audit to my home, they having any charges to apply i will pay....
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Sheebaskhan
from Mumbai, Maharashtra
May 27, 2022
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I m complaining about highly increased of my electricity bill amount

Address -20, floor -4, C2, Ready money bldg mirza galib marg nagpada mumbai central mumbai 400008
Name-K T Rajkotwala
Mobile no -[protected]
Consumer no[protected]*4
Ward -E
Bill amount -13000

Kindly request you to look after my electricity bill amount which is very high for one month...
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xarfat
from Mumbai, Maharashtra
May 26, 2022
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Increased bill amount

Address:Room No. 12, Aga khan building, 3rd peer khan street, new nagpada mum- 400008. Behind Zulfikar Restaurant, Opposite of mastan talao maidan.

Respected sir/madam,
With due respect I am writing this letter to inform you that I a customer of your Brihanmumbai Electric Supply And Transport,
My Consumer Mo/ID [protected] and Meter No. (Sr.No. H157457) (MM/YY 03/15)
Since the last couple of months, I have had a my electricity bill ranged from 450/- to 880/- as of basic consumer usage without any AC unit or so, But since last months my electricity bill has reached...
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A
ashitprabhakar
from Mumbai, Maharashtra
May 25, 2022
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Double Payment of my Electricity Bills

Address:Ashit Prabhakar, Flat nos 1201 and 1202, Gandhi Bhuvan, Chunam Lane, Lamington Road, Mumbai 400007

Double payments have been erroneously made from my Paytm E Wallet for my 2 electricity bills as under:

1. Bill No[protected] Rs 730 has been paid twice
a. Order id: [protected] dated 20th May 2022, wallet txn id: [protected]
b. Order id: [protected] dated 24th May 2022, wallet txn id: [protected]

2. Bill No[protected] Rs 80 has been paid twice
a. Order id: [protected] dated 20th May 2022,...
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Satyendu Mazumdar
May 11, 2022
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Very very poor service

Address:HIG-125, K-6 KALINGA VIHAR, BHUBANESWAR.

Dear Sir,
Iam an owner of ola Scooter & iam very sorry to say that your scooter is giving problem on road that all of sudden shows battery is empty when 66 kms have run only. I have to contact through your help line no but
No body giving proper solution only they have said we will inform to RSA team. After frequently contacts to them some body say wait for 40mins then say wait for 2hours after waiting period is over no response...
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K
K S Muthiah
from Mumbra, Maharashtra
Apr 22, 2022
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Complaining about BEST Electricity bill

Address:Room no - 02 row - f block no 12 transit camp near kamarajar school 90 feet road

I have paid my electricity bill on 18th April via phonepe but the due date was 13th April so it not updated on the Phonepe. The new bill generated for next including this month amount and late payment fee, but i already paid please waive off charges and help me out...
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P
Prashant420
Apr 22, 2022
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Monthly high electricity bill

Address:1/18, tamboli chawl, t j road sewree mumbai 400015

Dear Sir/Ma'am,

My Consumer No.[protected]*6 last 2 month ago BEST Change my Electricity Meter New No. A216069 & my Old meter No. B141353 last month ill get normal bill, but this month best charge me high bill for same uses....
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Himanshu1005
from Mumbai, Maharashtra
Apr 20, 2022
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High Electricity Bill for the month of March 2022

Address:Hari Niwas , 2nd floor, 19th Mathew road, Opera house, Mumbai 400004

I have a BEST meter no N201130 and consumer no[protected]. I have received an absurd electricity for the month of March 2022 of Rs17, 290.
I request you to please look into the matter urgently as such a high bill is not acceptable as the usage is not soo much. You can check the previous bills for reference. I have not received such a bill and this amount is outrageous.
Please do the needful at earliest and i do not expect such...
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Shreyas0113
from Mumbai, Maharashtra
Apr 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The Best electricity bill of 2430rs was paid twice

Address:Mumbai, Maharashtra

Hello,

I use BEST electricity service in Mumbai.

Electricity Bill under BEST was paid twice by me on the dates:
1st Aprill 2022 and 19th April 2022

The bill amount of march month was 2430/-
and I paid 2430/- + 2430/-.

Payment IDs for both the transactions are:
[protected] and HGA4P[protected].

Please return the back the access money as soon...
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pankajc021
from Mumbai, Maharashtra
Apr 19, 2022
Apr 19, 2022
This thread was updated on Apr 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rash Driving and Damage to my Vehicle

Address:Under the junction of Gundavali Metro and WEH metro on the road from Andheri Station towards MIDC

My car No.: MH-02EU-2488 was damaged on the rear left side due to rash and negligent driving by BEST Driver. This happened near the new Gundavali Metro and WEH junction. Around 10:00 am - 10:30 am I had stopped my car on a red signal. The BEST bus came from the rear left side and took a sharp right which destroyed my left side view mirror and on top of that broke the signal where even a traffic policeman was there....
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A
Aish2582
from Mumbai, Maharashtra
Apr 9, 2022
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Bill paid twice

Hello,

I use BEST electricity service in Mumbai.

Electricity Bill under BEST was paid twice by me on the dates:
18March 2022 (Time-1: 25PM) and 18March 2022(Time -1:42PM)

The bill amount was 890/-
and I paid 890/- + 890/-.

The receipt numbers for both the transactions are: [protected] and
[protected]

BBPS Biller ID for both are :BEST00000MUM01br...
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A
Arifff
from Mumbai, Maharashtra
Apr 8, 2022
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No power supply

Address:B 25 Rly Qrts Berkeley place Sir JJ Road Byculla

No power supply in complete Rly colony since 4am. Please restore it as soon as possible.

My consumer no.[protected]
Sir JJ Road Byculla Mumbai central
Contact no. [protected]...
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B
bpcc
Mar 22, 2022
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Payment not adjusted against bill

Sir my consumer no is[protected] *2 i have made payment of rs 2760 on 14th jan 2022 via mibest app. the said amount is not been adjusted. i have issued multiple complaints online & also informed via phone on 22799544 complaint number. but there is no resolution in site.kindly guide...
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S
Swatirajput Swati
from Mumbai, Maharashtra
Mar 21, 2022
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Double payment

Dear Team,

Still yet not received any update regarding my amount...
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S
Swatirajput Swati
from Mumbai, Maharashtra
Mar 16, 2022
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Double payment

Address:Dadar Mumbai

Dear Team,

I had already make a payment on 10 March 2022 but by mistakenly i had done again the same payment of Rs 940 so requesting you to please send my refund amount to my account

My consumer no[protected]*4...
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V
VS Krishnan
Mar 2, 2022
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Heavy Overbilling on Closed Flat

Address:47, Floor 12, Plot No 45, IRISH, GD Somani Marg, Cuffe Parade, Mumbai -400005

Have received huge bill for Feb when we were out traveling the whole time.
Clearly a major error from BEST.
Please have meter checked and rectify overselling.
We are away for another 3 months and are worried same error can happen again and again.
URGENT action required please.
Consumer No:[protected] *3
CA No : 1082772
Meter No : N126224
Billing Period: 18/1/22 to 16/2/22
Name:...
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R
Rekhuneel@492013
Feb 10, 2022
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Not pickup calls

Address:wadala, opp. Ambedkar collage

I want to registered my contact number on my electricity bill that's why i calls on given number 24148662 / 24190646 / 0689 / [protected], but there is no response from there....
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Samant75
from Mumbai, Maharashtra
Feb 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Bill Payment error

Hello, I am registering complaint regarding error on online Electric bill payment earlier today by debit card. An error message popped up on the website and money was deducted from my bank account but bill status is not updated and it is showing bill unpaid. Kindly look into this as soon as possible. Thanks.
Consumer name - D.D.Wakde
Date - 8 February 2022
Transaction number[protected]
Time - 6.41 pm
Consumer...
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PatilGaurav124
Feb 3, 2022
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Dindoshi depot manager

Hello Sir,

Workers in the Dindoshi depot are frustrated with the irrelevant duty provided by the depot manager.
Workers in the dindoshi depot are not allowed to put their duty instead have to work as per the duty alloted by depot manager.
Workers mention that they are not able to perform their duty with 100%.
Also as per the rule, workers should be allowed to put their duty as per their choice which...
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