Best Deal Tv — Complaint regarding purchase of 7 bags by fidato

Address:	160059
Website:	Best Deal Tv

This is to bring into notice that i have purchased 7 bags offer by viewing the advertisement on TV.

Today the order get delivered but the quality of product is pathetic.

It is completely different from the product shown on TV.

I called the customer care, in first call the girl disconnected the call without listening to me properly.

On second call the girl was insisting that TL or senior person is busy as i force her that i want to talk to senior person as u are not able to handle the call. After 20-30 mins of waiting senior person Pooja attended the call with no solution.

Pathetic way of dealing the customers. I buy 100 of things online but this is my worst experience as they are saying we cannot refund or replace if there is no manufacturing defect.Not even ready to listen what customer is exactly saying. They just provoke customers by giving misleading information unnecessary transferring calls and long hold.

Seems Quality of product is none of their business and the are doing a selling business without being customercentric and quality focused. All the bags are made up of that worst material that even quality cannot be compromised.

I need my entire money back as i don't want to purchase the product as this is not what i expected out of a purchase.

pathetic brand pathetic service and pathetic way of dealing the customers.