Best Deal Tv — Defective item

Address:	Mumbai City, Maharashtra, 400016
Website:	www.bestdealtv.in

I had received my order ie Healthiplex Garcinia Cambogia on 11th of March 2016 but it was defective as few capsules inside was cracked and there was a powdery substance all over the other pills. i immediately called the customer care service and they did not picked up the call
I called 3-4 times more and they gave no response . I continued calling them many times in the next 4-5 days but no one responded . today, 18th of March 2016 they answered my call and refused to replace it and said it can only be replaced within 48 hours after recieving the order, i told them it's not my fault that they were not answering my call but still they are not replacing it. also the customer care executive was harsh and rude while speaking. he spoke in a very impolite and ill mannered way to me.