B.E.S.T. Undertaking Complaints & Reviews

129 A/B, Ground Floor,
Room no. 03, Sukhlalji Street,
Mumbai : 400008.
Date: 02/10/2020
Subject: High Electricity Bill
Respect Sir / ma'am,
I am Shahbuddin Balwar Appling for High Bill last 6 months.
Please check it. Do the needful.
Thanking you,
Shahbuddin Balwar

Consumer No . :[protected]
No. o[censored]nits forthe months of March, April & May are 34 in each month.
My office is closed since lockdown in Mumbai
Hence fail to understand the high number o[censored]nits
My office is still closed.
Number o[censored]nits in June and July are 3 each.
Again in August units are 15.
Please revert asap.

Our consumer no. Is[protected] we have received Electricity bill.of Rs. 23, 526/- . This is exorbitant and unaffordable, during lockdown we tried to consume as less as possible the electric power, on what grounds is the readings taken. Please recheck the bill and look into the matter at earliest.

Continous two days electricity failure no support from emergency team; no one responding to calls
Regards

I, mr. Surendra shukla, run a small restaurant which is owned by my father mr. Chandramani rajaram shukla, situated at 37, ground floor, 47/49, lalbaug new market, dr. Babasaheb ambedkar marg, mumbai-400012. I say that, i received an electricity bill at my shop from the best on 24/09/2020.in the said bill the amount payable was reflected rs.5110/- and which had to be paid till 29/09/2020. Sir, i would like to bring to your notice that from 17/03/2020 till date my shop is closed due to strict lockdown in mumbai, maharashtra. I further say that, i haven't open my shop even for take away purpose as it is a small pani puri chat shop where we couldn't provide parcel to our customers. Thus, as my shop was closed there is no question o[censored]sing electricity in my shop and getting such high amount of bill as mentioned above and hence i am filing this complaint before your good selves. I have full faith that prompt and immediate action will be take in this regard and my grievance will be redressed as soon as possible.

मी अश्विनी चंत्रकांत कांबळे ग्राहक क्रमांक-[protected]
दि- 23/03/2020 रोजी माझे वीज बिल 550/- आले होते. नंतर कोविद19 मुळे संपूर्ण देश बंध होता. या काळात माझे इस्त्री चे दुकान बंध होते सहा महिने दुकान बंध होते, शिवाय या काळात दुकाने बंद असल्या कारणाने आम्ही इस्त्री सुद्धा बंध होती . दिनांक 21/09/2020 रोजी माझे वीज बिल 3786/- आले आम्ही वीज वापरली नाही तरी सुद्धा एवढे बिल कडे भरणार . कोविड 19 च्या काळात आमचे नोकरी आणि दुकाने बंद असल्याने आम्ही एवढे बिल भरू शकत नाही. तरी सबंधित अधिकरी यांनी प्रत्यक्ष येऊन योग्य ते वीज बिल सांगावे ही विनंती.

I have incorrectly paid bill of consumer number [protected]. The amount paid is 8800.
Request you to refund my amount.
The order id is [protected]

Dear sir/madam

My self harsha rajendra sonawane consumer number "[protected]" living at floor-grd., suryakant chawl, dharavi main road, lazim maidan dharavi koliwada, dharavi, mumbai-400017. I paid my bill online on 25.09.2020 around 5.40pm on your website www.bestundertaking.net and my bill amount was rs.7080 and i also received the sms notification on my registered mobile number from bank that rs. 7080/- is debited from my account but at the end of the payment i got error msg but money is debited from my account and still my bill is showing unpaid. Bank transaction ref no. Stubp[protected] is showing in my account statement.

Plz solve my problem as soon as possible.

Last month's bill i just received is rs 1170.
This is ridiculous. Why best is harrashing poor and middleclass people.
I just have 2 tower fans, i small mini exhaust fan 1 tube light and and 3 led lights.
No ac, no geysor, no tv, no fridge.
Those who are having fridge, geysor and tv are getting rs 500 as monthly bill. I am getting rs 1170 bill.
I dont have job, i dont have income last 8 months.
Pl send me last 24 months... Monthwise units consumed.

I need this data to furnish in consumer court.

Arrange to check my electric meter and arrange to repair/replace if found faulty.

I had paid too much last 24 months to best undertaking.

Arrange to reimburse me the extra amount i have paid against my units consumed.

Purushottam chiplunkar

[protected]

We have received high bill amount for last 3 months if you check our previous bills compared with this bills our average bill comes rs.[protected]

Kindly send proper bills with proper readings... And don't torcher middle class people like us with this kind of wrong bills..

Too high bill for three month... How can a middle class person pay for this extremely wrong bill...

This is my 3rd complaint about this.

Request you to kindly send us your person for reading of meter.

Dear sir/madam,
My name is banwari pudai jaiswar, and i live in sion mumbai. Here i am complaing about my electricity bill excess.
Every end of month my electricity bill paper delivered at my home and i paid my electricity bill every months time to time.
I used to pay a light bill of 800–900 every month. We all suffering from covid -19 so we locked my room and all family gone to village for 3 months. After coming from my village i see my electricity bill excess amount rs. 4, 970.0 only/- so i request you to kindly check properly electricity consumption and send before due date electricity paper.
Electricity bill account number (Consumer number[protected]*3
Meter number - 2208246
Mobile number - [protected]

Consumer number[protected] anita b kale.. Average bill is 2600/- all bills paid.. This time 14700/- 5.5 times more.. Best light bill

Hi

I always pay bill on monthly basis even from the day when lock down started. I had paid bill from march to july without fail but for the month of august and september my bill is almost rs 7660.
I have all the proof of bill paid till the date.
I started think y my bill is so high when i have use my electricity on normal usage.
I dont even have tv at home. Light are off for the whole day.

Please if anyone can help me with the bill

We have received a very very high bill of 76811-00 less adjustment 24442-00 =rs 52372-00 for the month of june'20 as per our average consumption which is around average 800 to 1000 units, the billing falls in the range of rs 8000.00 to rs 10000.00.
We have paid all our bills except this bill. We have also paid bills of july'20 and aug'20.
Please send us corrected bill for this pending bill of june'20, as per the average consumption, so that we can pay.
Thanks
Regds
Bhavna a tanna

On 13th september, 2020 i was waiting for bus no.53c from ghatkopar bus depot as i had to reach vashi rly. Station. At about 03.15 a bus no.524 ltd arrived. I enquired about its destination and came to know that the bus is heading to vadhi. I hurriedly boarded the bus from front door but the bus driver arrogantly shooed me away arrogantly and blocked the way. I said that i am sr. Citizen and supposed to board the bus from front door. Than i told him that i would board the bus from rear door you please wait. But to my shock he immediately drew the bus. Thus i was refused the entry for his arrogance. To my luck 53c bus arrived and i boarded the bus. While alighting at vashi railway station the bus no.524 ltd arrived there and the same driver was seen laughing at me. I felt very bad for his misbehaviour.
My name is j. K. Maru aged 66 years
I am a retired office supdt. Mumbai port trust and staying at e-705, suraj complex, sector 36, kamotha, mansarovar.
Later on i came to know that boarding facility for sr. Citizen from front door is suspended for the time being due to corona pandemic.
My grievance may please be redressed.
Thanking you

My consumer no. Is [protected].
I got the bill with wrong calculation of amount, there's an unknown amount of 2227.92/- in the (B) section of bill details. Because of that amount my bill goes to 3210.00/-.
Please find the bill attached to this email. I shown the doubted calculation with red rectangle.
Please go through my complaint and send the bill with correct details.

Thanking you.

Consumer no.[protected]*0 of satish a. Gaitonde & smita s. Gaitonde, residing @ b-35, suryakiran chsl, s. B. Marg, mahim, 400016.
July, 20 - electricity bill charged us rs.10, 075/- our monthly ele. Consumption for 4 months i. E. April to june 20 and august, 20 on average rs.2, 330/-so rs.10075 less rs.2, 330 comes to rs.7, 745. The excess amount paid by us rs.7445 should be adjusted in future bills or refunded. (Bills for april, 20 rs.2, 360/-may, 20-rs.2, 150/-june, 20-rs.2, 370 and august, 20-rs.2, 440)
Please take prompt action and do justice to us. Thanks.

Satish a. Gaitonde & smita s. Gaitonde,
Dt. 09/09/2020

Bus no. 460 route gorai to mulund has not stopped on kandivali village bus stop

I'm waiting since from more than 45 min. To go for the last stop

The bus not having enough standing passengers

I am a daily traveller by this bus from kandivali village to mulund railway station

Bus is not taking a single passanger who's traveling that much distance from that bus.

I want to an action regards to bus driver and conductor.

An online payment of rs 5050 was made to tech process solutions ltd on 5th sept. 2020 in respect of my electricity bill dated 4.9.20 for sep-20. The consumer no is[protected]*9. The transaction was successful and the transaction reference no. Is [protected].
However, no receipt was generated.
Kindly confirm receipt of my payment and generate the receipt. Thank you.

Dear sir,

Our consumer number is[protected] for best electricity bill payments under the name of sunanda vichare. Our august electricity bill has been rs. 5740 which includes previous months arrears of rs. 5395. We have already paid previous months arrears and the same is being shown in the best electricity website. But still the current month bill includes previous months arrears and has been given to me. Kindly look into it and let me know how to proceed further into it as the best website has no complaint section attached to it.