B.E.S.T. Undertaking Complaints & Reviews

As per consumer no[protected] we have received bill amount of rs 9530/-. We have already paid our all due bills then how this amount comes.

We request you to kindly look into the matter and send any one to read our meter because in my life never seen a bill comes like this amount and we don't have ac so how this amount comes.

Matter is urgent.

Regards
Preeti nirbhavane
[protected]

From:
Mrs: rebka deepakraj. Saganji
Room no.50-12/14,
Himmat nagar, near acme company,
S. M. Road, wadala (East), mumbai – 400 037

To,
The ward officer,
B. E. S. T undertaking,
(Fn ward) dadar,
Mumbai-400 031

Sub int: excess amount of light bill in the month of july 2020.

This has reference to my house situated at room no.50-12/14, himmat nagar, near acme company, s. M. Road, wadala (East), mumbai – 400 037, b. E. S. T consumer no.[protected]*1, invoice no.[protected].
I am quite surprised to receive such a heavy electricity bill of ₹6640 in the month of july 2020, whereas normally the bill comes in the range of ₹800-1500 but july’s bill is 4 times the normal bill. Needless to say, that there has been some anomaly or breach of duty. Either the meter readings have not been taken properly or our meter is faulty.

I am quite disturbed how such an exaggerated amount in bill could have been reached. So, i request you to have my meter checked and also get the meter readings confirmed. I shall pay only ones conformed by your respected authorities.

I would like you to kindly look in this matter very very urgently and send someone to see to it in accordance with the provisions to the satisfaction of your customer.

Thanking you,
Rebka deepakraj. Saganji.

To
Best
Colaba
Mumbai

A/c no :[protected]*2
Zone - north/fs/01

Respected sir,

I, vikram shah would like to draw your attention towards the fact that for the last few months we are receiving high bills. My average bill was coming around 800- 1000
. But since last few months it's coming high. Our electricity consumption has been the same for the previous few years and also we had not added any new appliance's in our home.

So it's a request to please look into this matter urgently.

Hoping your kind co-operation.

Kindly do the needful and oblige. Thanking you

Yours faithfully
Vikram shah

Dear sir/ madam,
We have received excess bill amount of rs 1190 for the month of july 2020 inspite of no use since we are not currently located at the said residence due to lockdown situation.
The metre reading taken on 10th june 2020 is 43857 and the metre reading taken on 10 th july 2020 is 43900. Thus, only 43 units have been used for which we have received bill amount of rs 1190. Attached herewith the pics of above 2 metre readings for your reference.
Also note that we have received bill in the month of march for the used electricity for the amount of rs 290 whereas bill received in the month of april for unused electricity for rs 1400.
So, request you to recheck the bill amounts for the months of march, april, may, june 2020 and confirm.
Awaiting your prompt assistance,

Thanks & regards,

Raj mhatre.

I have recevied a very high bill of 11000 in this month, my consumer no is [protected] can you please look into this matter and help me.

Hello. I am writing to complain about inflated electricity bill for month of june 2020. Usually, my electricity bill is approximately rs.1, 200-rs.2, 000/- whereas fro june 2020 it has come rs.7, 090/-. I have paid the bill on 10th july 2020, under protest and without prejudice. However, as this is more than triple the expected amount, i would like re-examination of meter reading and reimbursement of the excess amount. Please do the needful at the earliest since i need the reimbursed funds for personal and family expenses.

Dear sir/ madam,
We have received excess bill amount of rs 1190 for the month of july 2020 inspite of no use since we are not currently located at the said residence due to lockdown situation.
So, request you to recheck the bill amount and confirm to process the payment of the bill accordingly.
Awaiting your prompt assistance,

Thanks & regards,

Raj mhatre.

Dear sir,

I sachin mahadeo kanekar, staying at 705, sugee saddan, baburao parulekar marg, dadar, west, mumbai - 400 028.

I am having best electricity vide ca no.[protected]*5. I had received bill of rs.6310/- for the month of june, 2020. After reading the bill, we had seen that there is total adjustment charges are imposed of rs.4331.47. I am enclosing herewith copy of bill for your reference.

So my complaint is what kind of these adjustment charges you are imposing?

We are surprised that in this lock down period, where you people should give free electricity to all the people, instead of that you are raising bills with undue amount which is almost 4 times of our actual bill amount

Please give us clarification on the same else we have to file suit against you on for raising faulty bills to the consumer.

With regds

Bill amount : 20320/- way beyond

Consumer number[protected] ppl dated 20/07/2020

Name : vinayak ganesh phadke

Address: c 26, mayoor society, mtnl road, opp prabhadevi telephone exchange, dadar west, mumbai 400028, india

Note:
Since no physical copy received, we have been given an sms for a bill amount of rs. 20320, which is absurd and way beyond our usage. We will not pay this bill, as it is completely wrong to charge so much in this situation when we don't have money and you are taking disadvantage of the situation. I will take serious action against this.

My best consumer number is[protected]
My usual bill is[protected] but this time it is 14180, this is impossible so kindly rectify this mistake.

Address -
1003, the baya park, senapati bapat marg, tulsi pipe road, opp dadar west railway station, mumbai 400028

I’m dr varun kumar, my electricity bill usually is[protected] per month. This time it’s 14180 for july. This is next to impossible so kindly recheck for this.
Address -
1003, the baya park, senapati bapat marg, opp dadar west station, near deep dresses, dadar west, mumbai 400028

This email is regarding excessive bill amount shown in the month of july
Customer care[protected]
The bill amount 19, 320 which is impossible because since 3 months we are home dur to lockdown and bill always came like 3000 but this time, it’s 19, 320. That’s impossible
We want to complain about this.
Look into this matter
- sanjay mahadeo jagtap

I have received inflated bill for the the month of july my consumer no.[protected]

Dear sir,

My name is sandesh suresh kadam. My consumer no.[protected]*7
We had already paid electricity bills till last months.
Please check the below details.

Sr. No. Date amount in rs.
1 9/2/2020 350
2 14/03/2020 340
3 11/4/2020 390
4 12/5/2020 370
5 11/6/2020 390

Hence our outstanding bill is not pending but suddenly this month we have received bill of rs. 1780.

Request you please check the meter reading and revert us.
So we can pay the bill accordingly before due date.

Name : dimple jain
Consumer no.[protected] c. A. No.2387663 category - residential
Billing period 30.04.2020 to 31.05.2020
I am surprised to receive a bill for the above mentioned period of rs.17330/-.
Being a residential premises this is a huge and unacceptable amount. My average monthly bill is rs.4000/- to rs.5000/-. But this amount of rs.17, 00/- is more than three times of regular bill.

Ca no[protected] we paid all last month of bill but june 20 bill are more higher thane last month of june pls see the below details 2020

List of latest payments made...
Bill no payment date payment received on paid amount payment mode payment id transaction id receipt no pmt type
6/24/2020 12:00:00 am 6/25/2020 9:10:30 pm 3040.00 billdesk 87522755 398651 bill
5/3/2020 12:00:00 am 5/4/2020 8:16:13 pm 1570.00 billdesk 86856445 091503 bill
3/10/2020 12:00:00 am 3/11/2020 4:44:50 pm 1450.00 billdesk 86140341 825438 bill

My bill for the month of July is almost 3times the amount we usually get and such inflation in the amount of bill has never ever occurred.
For reference my bill for the month of June was 1450, for which I am hereby attaching the paid receipt.Such inflation in the billing amount is not acceptable and is completely baseless.Kindly look into the matter and kindly revert with resolution as soon as possible.

Why I get overcharged on my electric bill we r not use this much o[censored]nit it's to much for middle class family

My bill which usually comes in the range of rs 1500 to max rs 3000. It has now come as rs 10, 000. There was no excessive use of electricity. The use was average only. This fault is from your side. My consumer number is [protected]. Please check and revert immediately.

My 2 flats have been erroneously billed more than double of my routine electricity bills this month (May-june 2020). Although as a responsible citizen i have paid the bill, i want you to kindly rectify the error and adjust the extra amount against next bill. Thanks.
My address and customer numbers are as follows:
Fayaz memon
502/503, yasmin tower, ghas bazar,
Sane guruji marg, agripada, byculla, mumbai -400011

Best consumer number -
[protected]
[protected]