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B.E.S.T. Undertaking Complaints & Reviews

www.bestundertaking.com
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Updated: Apr 9, 2024
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B.E.S.T. Undertaking reviews & complaints page 44

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R
Raashid313
from Pune, Maharashtra
May 10, 2017
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Electricity bill

Address: Mumbai City, Maharashtra, 400014
Website: www.bestundertaking.com/electric/help.asp

I had been getting excess bills then my usage for which i had filled complain to best one year ago, they kept on generating bills of high amount even after that & i was told that the investigation is going on.
After 6 months finally they came out with a conclusion that i was being charged high amount & then refunded me seventeen thousand rupees.
Again know the same problem has started of excess billing & i am not getting a permanent...
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Rounak Khubchandani
from Mumbai, Maharashtra
May 9, 2017
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Address: Mumbai City, Maharashtra, 400072

9th may 2017, 8am
My complaint is regarding the bus 398 (Mulund bus station towards Dindoshi bus station) that usually has a frequency of 12-15 minutes. However, today Me and my colleagues have been waiting since 7:29 am at sakinaka bus stop. At 8:05 we have taken a rickshaw. Not a single 398 route bus has come in 36 minutes. This is becoming a routine, the morning 398 buses are rarely on schedule. I request the authorities to kindly rectify this. Thanks and regards.
B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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    H
    Hitesh Nishar
    from Mumbai, Maharashtra
    May 5, 2017
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    Address: Mumbai City, Maharashtra, 400028

    Hello sir/madam,
    I am unsatisfied with your bills coming from last 3 months (February, march & april)
    Your bill come more than my usage.
    And my usage is also low than to the bill reach till 16000/-
    Ill say my comsumer no:[protected]*9
    And also ill update u my bill amount of last 6 months as follow..:-

    Nov-4310/-
    Dec - 9800/-
    Jan-13350/-
    Feb-10440/-
    March-12070/-
    April-16700/-

    You can see the amount of last 6 months...
    In every month the bill is increasing ₹[protected]
    This is very dissapointing thing...
    In the small word we say it a robbery.
    O please co-operate or will be taken a strict action by us.

    Thankyou,
    Hailesh pithadia.
    B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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      K
      Ketan Parekh
      from Mumbai, Maharashtra
      May 4, 2017
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      Address: Mumbai City, Maharashtra, 400008
      Website: VIDUSHI.com

      In this best cons no, there were two payments made of rs.789/- which included rs.780/- as best payment and rs.9/- towards convenience charges as per receipt nos [protected] vide transaction id : [protected] on 03/04/2017 at 11:40 am and receipt nos [protected] vide transaction id : [protected] on 03/04/2017 at 11: 45 am.

      However instead of rs.780/- each two payments aggregating rs.1560/- credit in the next bill is given to the extent of the earlier bill amount of rs.740* 2 payments = rs.1480/- i. E short credit of rs.1560/- - rs.1480/- = rs.80/-

      Kindly give the short credit of rupees 80/- - eighty only at an early date.

      Rgds,

      Kashyap anant parekh
      B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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      There has been power cut off in Mugbhat Cross Lane for over an hour from 12:00 a.m onwards. Kindly resolve at the earliest as it is very difficult to sleep at night in summers without currents and no alternate power source.
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        I
        ImranShaikh76
        from Mumbai, Maharashtra
        May 4, 2017
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        Address: 400010

        Dear Sir,

        My consumer no is[protected] * 1

        My electricity bill is almost doubled since last two months. I dont have ac nor there is any item of heavy usage. And this increase is from last 2 months suddenly

        Kindly arrange for looking into the same and take immediate corrective action. Also pls do guide on adjusting these 2 months incorrect bill
        B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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          Y
          Yashwanth Sandupatla
          from Mumbai, Maharashtra
          May 2, 2017
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          Address: Mumbai City, Maharashtra, 400010
          Website: www.bestundertaking.net/QuickPayment.aspx

          Dear Sir/Madam,

          On 13th April 2017, I have made twice paid a payment of rs.121/- using Canara Bank Debit Card on best undertaking online bill payment portal.
          My account got debited with INR 121 + 121 = INR 242/- but there was no update in the account. I got a bill of 350 which consisted 240 rupees of April and 121 rupees of previous month, although I paid that amount twice.

          Below are my consumer no and transaction details:

          Electricity bill for the customer no:[protected]
          Cheque numbers:[protected] and[protected] respectively with transaction dates: 13 Apr 2017 16:36:36 and 13 Apr 2017 16:34:23
          Amount: Rs, 121 + Rs 121 = Rs 242/-

          Request you kindly adjust this amount in the existing bill. So that the bill for the month of April which right now looks Rs 350 ( 240+120) should be Rs 350-240 = Rs 110/-

          I'm also attaching a screen-shot of my bank account.
          +1 photos
          B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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            M
            Mani T M
            from Mumbai, Maharashtra
            May 1, 2017
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            Address: 400082

            Since last three days I have been trying to recharge my BEST bus pass at a BEST recharge centre near Mulund (W) Railway station but to no avail as the system has been reportedly out of order since Saturday last (29/04/2017). Being a senior citizen I am unable to go beyond the point mentioned above for getting my pass recharged. But the recharge centre mentioned above is in a poor condition with all the wires exposed dangerously and the computer needs to be upgraded. Even the whole booth where the BEST staff members are working is in a very bad shape with no proper ventilation, cramped space, outdated computer system etc.

            I request the BEST higher authorities to look into the matter and improve not only the working conditions at the above recharge centre but also install latest computers to enable the public commuters to reap the benefits.
            B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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              B
              bhandarkar mohamed yusuf
              from Kolkata, West Bengal
              Apr 29, 2017
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              Address: Mumbai City, Maharashtra, 40008

              Dear, at Haji kasam chawl no. 7, 8, 9 and other chawls are making full theif from the main line and putting their air conditioner connection using the air conditioner 24 hours day and night putting the connection in the main line also the wiring cable is in bad shape which makes them to connect illegally. BEST should take and immediate action for benefit of innocent and genuine poor tenants of this chawl
              B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                N
                Nad_Vidya26
                from Mumbai, Maharashtra
                Apr 28, 2017
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                Address: Mumbai City, Maharashtra, 400002
                Website: www.bestundertaking.net

                On 20th april 2017, i have made a payment of rs.1100/- using icici bank net banking on best undertaking online bill payment portal.
                My account got debited with rs. 1, 100/- but there was an error screen.

                Can you please update if the payment is made.

                Below is my consumer no and transaction details:

                Customer no:[protected]
                Ref: bil/[protected]/electricity bill for/[protected]
                Transaction no: date: 20 apr 2017
                Amount: rs1, 100/-

                Nad_vidya26
                B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                  N
                  Najmuddin Sakerwalla
                  from Mumbai, Maharashtra
                  Apr 26, 2017
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                  Address: Mumbai City, Maharashtra, 400010
                  Website: Best

                  Dear sir/madam,

                  I am not receiving electricity bill on time, due. To this i have to unnecessary pay fines.
                  That's not the actual problem,
                  I had paid my due amt of 15716 online but still a person name called mr sai bushan disconnected the line.
                  As i was not in my office and my staff could not get thru me, he forcefully disconnected the line without checking my receipt. Even after paying bills this is the treatment we get from best.
                  Its a shame on best after given so many complaints still there is no action taken against mr sai bushan
                  Hope some action will be taken soon
                  Have an attachment of than man, please check the attachment.

                  Shabbirbhai k sakarwala
                  Customer no[protected]

                  Thank you
                  Unsatisfied customer.
                  B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                    K
                    Kudee
                    from Mumbai, Maharashtra
                    Apr 26, 2017
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                    Address: Mumbai City, Maharashtra, 400028

                    I have made a payment of Rs.30940/- on 19th april 2017 using SBI Net Banking on the BEST undertaking's online bill payment portal.

                    My account got debited with Rs. 30940/- but there was an error while loading the BEST website from the payment portal. Thus, the payment receipt was not generated.

                    Can you please update if the payment is made.

                    My consumer no and the transaction details are as follows:
                    Customer no:[protected]

                    Ref:[protected]CH59124234 TRANSFER TO[protected]
                    Date: 19th April, 2017
                    Amount: Rs. 30960.00
                    B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                      D
                      Dhruv C
                      from Gwalior, Madhya Pradesh
                      Apr 23, 2017
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                      Address: Mumbai City, Maharashtra, 400036

                      I paid my electricity bill using internet banking on 8/4/17. The bill amount was Rs. 720. However, a receipt was not generated for the transaction and the transaction is not shown in the payments list.

                      Recently I have received the electricity bill for the next month with Rs. 720 added as a surcharge. How do I resolve the issue?

                      My consumer number is[protected].
                      B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                        V
                        Vikrambajaj
                        from Mumbai, Maharashtra
                        Apr 19, 2017
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                        Resolved

                        Address: 400018

                        I have made a payment of rs.860/- on 14th april 2017 using hdfc netbanking on best undertaking online bill payment portal.
                        My account got debited with 860 rs but there was an error screen.

                        Can you please update if the payment is made.

                        Below is my consumer no and transaction details:
                        Customer no:[protected]

                        Ref:[protected]techbestundertaking
                        Transaction no:[protected]
                        Date: 14 apr 2017
                        Amount: rs. 860.00
                        Apr 20, 2017
                        Complaint marked as Resolved 
                        B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                          R
                          rupal kunkawlekar
                          from Mumbai, Maharashtra
                          Apr 17, 2017
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                          Address: Mumbai City, Maharashtra, 400012
                          Website: www.bestundertaking.net

                          I did the payment of inr 2830 on 15th april 2017 for consumer number[protected]*4. The amount got deducted from my account but error occured and didnt get the receipt for the same. Can you please check from your end and let me know for the same. The transaction id for your reference is inb/[protected]/techprocess solutions ltd/best.

                          Please check the same and update us at the earliest.
                          B.E.S.T. Undertaking customer support has been notified about the posted complaint.
                          View replies
                          Dear Team,

                          I have paid electricity bill from online facility, for consumer number[protected] on 11Apr. 2017(Today) .

                          Transaction detail is - BIL/[protected]/Electricity bill/316816.

                          Due to some technical issue, amount got debited from my account however it has been not updated in your system.

                          Please resolve this issue asap.
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                            N
                            neneprabhakar
                            from Mumbai, Maharashtra
                            Apr 13, 2017
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                            Address: 400004
                            Website: OLCCS 5.0 Quick Pay www.bestundertaking.net

                            On 11/4/2017 at about 10.15 A.M. I made on line payment of Rs 220 against Elec Bill. The Bank reported the success of transaction and debited the amount. I did not received the bill from your end.
                            Customer Name. Prabhakar B. Nene
                            Customer No.:[protected]*`
                            Period:[protected]to[protected]
                            Ward "D"
                            Bill No.[protected] dated[protected]
                            Bill for the month March 2017.
                            My Email ID: [protected]@gmail.com
                            B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                            I have boarded AS2 bus from gokulanand, timing of the bus is 7.25 from dahisar checknaka. Driver has not started the Ac of back section & he is telling me sit in some other section . this is highly unacceptable. Kindly look into the matter & take some quick action or charge normal bus fare charge.
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                              J
                              Jillian Tellis
                              Apr 13, 2017
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                              Address: Mumbai City, Maharashtra, 400 028
                              Website: www.bestundertaking.com

                              Consumer No.[protected] Bill For Mar 2017 Rs.240-00 made through HDFC netbanking on 12/4/2017.( Transaction Date:12/04/17 Transaction[protected] / Ref No.[protected] . Although amount was debited to my Internet banking account, receipt cannot be generated and amount is still showing as outstanding. Kindly rectify and confirm on registered mobile no. at the earliest.
                              Thank you.
                              [protected]
                              B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                              Dear Sir,

                              Consumer No.[protected] Bill For Mar 2017 Rs.5500-00 was made through HDFC Bank account on 12/4/2017 ( Transaction ID[protected]. However, despite the amount being debited from my account, the receipt was not generated and the payment hasn't been updated in the system as well. Please rectify the error at the earliest.

                              Thank you
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                                A
                                Amaresh Pintu
                                from Mumbai, Maharashtra
                                Apr 12, 2017
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                                Address: Mumbai City, Maharashtra, 400001
                                Website: www.bestundertaking.net

                                Dear sir,
                                Consumer no.[protected] bill for mar 2017 rs.1580-00 made through state bank of india net banking account on 11/4/2017. (Transaction narration:to transfer inb best tech_2best payments, reference:[protected]igabcrfmc7). Although amount was debited to my internet banking account, receipt is not generated and payment is not updated in the system. Please look into the matter and rectify the error at the earliest.
                                B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                                  Z
                                  Ziv
                                  from Mumbai, Maharashtra
                                  Apr 12, 2017
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                                  Address: 400002
                                  Website: On telephone No.022 2843939

                                  Hii.., there was no electricity at my mother place in dhobi talao area near the church, Marine Lines, full one phase had no power, I have been trying to reach complaint department on No.[protected], which has a computerised system in Marathi I tried selecting both option 1 and 2 they just kept me on hold for 16mints and disconnected the lines since an hour I tried., is this the way BEST complaints are working what would a person do if there is short circuit or fire caught.. how are the citizens suppose to get in touch during emergency..
                                  B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                                    Santosh Lingayat
                                    from Mumbai, Maharashtra
                                    Apr 11, 2017
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                                    Address: Mumbai City, Maharashtra, 400080

                                    I live in Khindi Pada where 391 buses has very less frequency at morning and night peak hours?

                                    What the hell best main heads are doing after posting so many complaints against less frequent buses when no public are there they bring 4 5 periodically buses And hence still best buses are in loses it will be in loss when u r not bringing buses at time.

                                    I request the best head to take srict action against the query.
                                    B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                                      Abhishek Keer
                                      from Mumbai, Maharashtra
                                      Apr 11, 2017
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                                      Address: Mumbai City, Maharashtra, 400025
                                      Website: www.bestundertaking.com

                                      Dear sir,
                                      Consumer No.[protected] Bill For Mar 2017 Rs.780-00 made through Union Bank of India net banking account on 10/4/2017.( Transaction Date:10/04/17 Transaction Type:DR Transaction Amount: INR 780.00 Transaction Description:ePAY/To:TECHPROCESS/60580507/Electricity) . Although amount was debited to my Internet banking account, receipt is not generated and payment is not updated in the system. Please look into the matter and rectify the error at the earliest.

                                      Thanks and regards
                                      Abhishek A Keer
                                      B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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