B.E.S.T. Undertaking Complaints & Reviews

I had been getting excess bills then my usage for which i had filled complain to best one year ago, they kept on generating bills of high amount even after that & i was told that the investigation is going on.
After 6 months finally they came out with a conclusion that i was being charged high amount & then refunded me seventeen thousand rupees.
Again know the same problem has started of excess billing & i am not getting a permanent...

9th may 2017, 8am
My complaint is regarding the bus 398 (Mulund bus station towards Dindoshi bus station) that usually has a frequency of 12-15 minutes. However, today Me and my colleagues have been waiting since 7:29 am at sakinaka bus stop. At 8:05 we have taken a rickshaw. Not a single 398 route bus has come in 36 minutes. This is becoming a routine, the morning 398 buses are rarely on schedule. I request the authorities to kindly...

Hello sir/madam,
I am unsatisfied with your bills coming from last 3 months (February, march & april)
Your bill come more than my usage.
And my usage is also low than to the bill reach till 16000/-
Ill say my comsumer no:[protected]*9
And also ill update u my bill amount of last 6 months as follow..:-

Nov-4310/-
Dec - 9800/-
Jan-13350/-
Feb-10440/-
March-12070/-br...

In this best cons no, there were two payments made of rs.789/- which included rs.780/- as best payment and rs.9/- towards convenience charges as per receipt nos [protected] vide transaction id : [protected] on 03/04/2017 at 11:40 am and receipt nos [protected] vide transaction id : [protected] on 03/04/2017 at 11: 45 am.

However instead of rs.780/- each two payments aggregating rs.1560/- credit in the next bill is...

Dear Sir,

My consumer no is[protected] * 1

My electricity bill is almost doubled since last two months. I dont have ac nor there is any item of heavy usage. And this increase is from last 2 months suddenly

Kindly arrange for looking into the same and take immediate corrective action. Also pls do guide on adjusting these 2 months incorrect bill...

Dear Sir/Madam,

On 13th April 2017, I have made twice paid a payment of rs.121/- using Canara Bank Debit Card on best undertaking online bill payment portal.
My account got debited with INR 121 + 121 = INR 242/- but there was no update in the account. I got a bill of 350 which consisted 240 rupees of April and 121 rupees of previous month, although I paid that amount twice.

Below are my consumer no and...

Since last three days I have been trying to recharge my BEST bus pass at a BEST recharge centre near Mulund (W) Railway station but to no avail as the system has been reportedly out of order since Saturday last (29/04/2017). Being a senior citizen I am unable to go beyond the point mentioned above for getting my pass recharged. But the recharge centre mentioned above is in a poor condition with all the wires exposed dangerously and the computer...

Dear, at Haji kasam chawl no. 7, 8, 9 and other chawls are making full theif from the main line and putting their air conditioner connection using the air conditioner 24 hours day and night putting the connection in the main line also the wiring cable is in bad shape which makes them to connect illegally. BEST should take and immediate action for benefit of innocent and genuine poor tenants of this chawl...

On 20th april 2017, i have made a payment of rs.1100/- using icici bank net banking on best undertaking online bill payment portal.
My account got debited with rs. 1, 100/- but there was an error screen.

Can you please update if the payment is made.

Below is my consumer no and transaction details:

Customer no:[protected]
Ref: bil/[protected]/electricity bill for/[protected]
Transaction...

Dear sir/madam,

I am not receiving electricity bill on time, due. To this i have to unnecessary pay fines.
That's not the actual problem,
I had paid my due amt of 15716 online but still a person name called mr sai bushan disconnected the line.
As i was not in my office and my staff could not get thru me, he forcefully disconnected the line without checking my receipt. Even after paying bills this is the...

I have made a payment of Rs.30940/- on 19th april 2017 using SBI Net Banking on the BEST undertaking's online bill payment portal.

My account got debited with Rs. 30940/- but there was an error while loading the BEST website from the payment portal. Thus, the payment receipt was not generated.

Can you please update if the payment is made.

My consumer no and the transaction details are as follows:br...

I paid my electricity bill using internet banking on 8/4/17. The bill amount was Rs. 720. However, a receipt was not generated for the transaction and the transaction is not shown in the payments list.

Recently I have received the electricity bill for the next month with Rs. 720 added as a surcharge. How do I resolve the issue?

My consumer number is[protected]....

I have made a payment of rs.860/- on 14th april 2017 using hdfc netbanking on best undertaking online bill payment portal.
My account got debited with 860 rs but there was an error screen.

Can you please update if the payment is made.

Below is my consumer no and transaction details:
Customer no:[protected]

Ref:[protected]techbestundertaking
Transaction no:[protected] br...

I did the payment of inr 2830 on 15th april 2017 for consumer number[protected]*4. The amount got deducted from my account but error occured and didnt get the receipt for the same. Can you please check from your end and let me know for the same. The transaction id for your reference is inb/[protected]/techprocess solutions ltd/best.

Please check the same and update us at the earliest....

On 11/4/2017 at about 10.15 A.M. I made on line payment of Rs 220 against Elec Bill. The Bank reported the success of transaction and debited the amount. I did not received the bill from your end.
Customer Name. Prabhakar B. Nene
Customer No.:[protected]*`
Period:[protected]to[protected]
Ward "D"
Bill No.[protected] dated[protected]
Bill for the month March 2017.
My Email ID: [protected]@gmail.com...

Consumer No.[protected] Bill For Mar 2017 Rs.240-00 made through HDFC netbanking on 12/4/2017.( Transaction Date:12/04/17 Transaction[protected] / Ref No.[protected] . Although amount was debited to my Internet banking account, receipt cannot be generated and amount is still showing as outstanding. Kindly rectify and confirm on registered mobile no. at the earliest.
Thank you.
[protected]...

Dear sir,
Consumer no.[protected] bill for mar 2017 rs.1580-00 made through state bank of india net banking account on 11/4/2017. (Transaction narration:to transfer inb best tech_2best payments, reference:[protected]igabcrfmc7). Although amount was debited to my internet banking account, receipt is not generated and payment is not updated in the system. Please look into the matter and rectify the error at the earliest....

Hii.., there was no electricity at my mother place in dhobi talao area near the church, Marine Lines, full one phase had no power, I have been trying to reach complaint department on No.[protected], which has a computerised system in Marathi I tried selecting both option 1 and 2 they just kept me on hold for 16mints and disconnected the lines since an hour I tried., is this the way BEST complaints are working what would a person do if there...

I live in Khindi Pada where 391 buses has very less frequency at morning and night peak hours?

What the hell best main heads are doing after posting so many complaints against less frequent buses when no public are there they bring 4 5 periodically buses And hence still best buses are in loses it will be in loss when u r not bringing buses at time.

I request the best head to take srict action against the query....

Dear sir,
Consumer No.[protected] Bill For Mar 2017 Rs.780-00 made through Union Bank of India net banking account on 10/4/2017.( Transaction Date:10/04/17 Transaction Type:DR Transaction Amount: INR 780.00 Transaction Description:ePAY/To:TECHPROCESS/60580507/Electricity) . Although amount was debited to my Internet banking account, receipt is not generated and payment is not updated in the system. Please look into the matter and...