B.E.S.T. Undertaking Complaints & Reviews

Address: Mumbai City, Maharashtra, 400008

As per subject matter lodge complaint in the midnight 1 am and after making at least more than 15 calls to number 22066661 attended by Mr. Gevde controller.
Complaint attain dance promise done for 7 am morning they didnt send any complaint attending vehicle
This is month of fasting and lots of people and ill
Plz take necessary action against related officials

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Address: Mumbai City, Maharashtra, 400051

Maza handicapped cha bus pass harwala ahe, ani mazyakade kontani card id no nahi ahe. Mi depot jaun sangitale tar tyani mala nc karayala sangitali, mi sangitale mala id no dya ta te mazi konthi madat karu shakale nahi jar sagale online ahe tar mazya mobile no & date of birth varun maza id no ka deu shale nahi. Mala krupa karun madat kara
Name Seema milind kulkarni
Date of birth 28.05.1978
Mobile no [protected]

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Address: Mumbai City, Maharashtra, 400072

9th may 2017, 8am
My complaint is regarding the bus 398 (Mulund bus station towards Dindoshi bus station) that usually has a frequency of 12-15 minutes. However, today Me and my colleagues have been waiting since 7:29 am at sakinaka bus stop. At 8:05 we have taken a rickshaw. Not a single 398 route bus has come in 36 minutes. This is becoming a routine, the morning 398 buses are rarely on schedule. I request the authorities to kindly rectify this. Thanks and regards.

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Address: Mumbai City, Maharashtra, 400028

Hello sir/madam,
I am unsatisfied with your bills coming from last 3 months (February, march & april)
Your bill come more than my usage.
And my usage is also low than to the bill reach till 16000/-
Ill say my comsumer no:[protected]*9
And also ill update u my bill amount of last 6 months as follow..:-

Nov-4310/-
Dec - 9800/-
Jan-13350/-
Feb-10440/-
March-12070/-
April-16700/-

You can see the amount of last 6 months...
In every month the bill is increasing ₹[protected]
This is very dissapointing thing...
In the small word we say it a robbery.
O please co-operate or will be taken a strict action by us.

Thankyou,
Hailesh pithadia.

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Address: Mumbai City, Maharashtra, 400008

Website: VIDUSHI.com

In this best cons no, there were two payments made of rs.789/- which included rs.780/- as best payment and rs.9/- towards convenience charges as per receipt nos [protected] vide transaction id : [protected] on 03/04/2017 at 11:40 am and receipt nos [protected] vide transaction id : [protected] on 03/04/2017 at 11: 45 am.

However instead of rs.780/- each two payments aggregating rs.1560/- credit in the next bill is given to the extent of the earlier bill amount of rs.740* 2 payments = rs.1480/- i. E short credit of rs.1560/- - rs.1480/- = rs.80/-

Kindly give the short credit of rupees 80/- - eighty only at an early date.

Rgds,

Kashyap anant parekh

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Shashidhar Rajadhyaksha

from Mumbai, Maharashtra

May 19, 2017

There has been power cut off in Mugbhat Cross Lane for over an hour from 12:00 a.m onwards. Kindly resolve at the earliest as it is very difficult to sleep at night in summers without currents and no alternate power source.

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Address: 400010

Dear Sir,

My consumer no is[protected] * 1

My electricity bill is almost doubled since last two months. I dont have ac nor there is any item of heavy usage. And this increase is from last 2 months suddenly

Kindly arrange for looking into the same and take immediate corrective action. Also pls do guide on adjusting these 2 months incorrect bill

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Address: Mumbai City, Maharashtra, 400010

Website: www.bestundertaking.net/QuickPayment.aspx

Dear Sir/Madam,

On 13th April 2017, I have made twice paid a payment of rs.121/- using Canara Bank Debit Card on best undertaking online bill payment portal.
My account got debited with INR 121 + 121 = INR 242/- but there was no update in the account. I got a bill of 350 which consisted 240 rupees of April and 121 rupees of previous month, although I paid that amount twice.

Below are my consumer no and transaction details:

Electricity bill for the customer no:[protected]
Cheque numbers:[protected] and[protected] respectively with transaction dates: 13 Apr 2017 16:36:36 and 13 Apr 2017 16:34:23
Amount: Rs, 121 + Rs 121 = Rs 242/-

Request you kindly adjust this amount in the existing bill. So that the bill for the month of April which right now looks Rs 350 ( 240+120) should be Rs 350-240 = Rs 110/-

I'm also attaching a screen-shot of my bank account.

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Address: 400082

Since last three days I have been trying to recharge my BEST bus pass at a BEST recharge centre near Mulund (W) Railway station but to no avail as the system has been reportedly out of order since Saturday last (29/04/2017). Being a senior citizen I am unable to go beyond the point mentioned above for getting my pass recharged. But the recharge centre mentioned above is in a poor condition with all the wires exposed dangerously and the computer needs to be upgraded. Even the whole booth where the BEST staff members are working is in a very bad shape with no proper ventilation, cramped space, outdated computer system etc.

I request the BEST higher authorities to look into the matter and improve not only the working conditions at the above recharge centre but also install latest computers to enable the public commuters to reap the benefits.

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Address: Mumbai City, Maharashtra, 40008

Dear, at Haji kasam chawl no. 7, 8, 9 and other chawls are making full theif from the main line and putting their air conditioner connection using the air conditioner 24 hours day and night putting the connection in the main line also the wiring cable is in bad shape which makes them to connect illegally. BEST should take and immediate action for benefit of innocent and genuine poor tenants of this chawl

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Address: Mumbai City, Maharashtra, 400002

Website: www.bestundertaking.net

On 20th april 2017, i have made a payment of rs.1100/- using icici bank net banking on best undertaking online bill payment portal.
My account got debited with rs. 1, 100/- but there was an error screen.

Can you please update if the payment is made.

Below is my consumer no and transaction details:

Customer no:[protected]
Ref: bil/[protected]/electricity bill for/[protected]
Transaction no: date: 20 apr 2017
Amount: rs1, 100/-

Nad_vidya26

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Address: Mumbai City, Maharashtra, 400010

Website: Best

Dear sir/madam,

I am not receiving electricity bill on time, due. To this i have to unnecessary pay fines.
That's not the actual problem,
I had paid my due amt of 15716 online but still a person name called mr sai bushan disconnected the line.
As i was not in my office and my staff could not get thru me, he forcefully disconnected the line without checking my receipt. Even after paying bills this is the treatment we get from best.
Its a shame on best after given so many complaints still there is no action taken against mr sai bushan
Hope some action will be taken soon
Have an attachment of than man, please check the attachment.

Shabbirbhai k sakarwala
Customer no[protected]

Thank you
Unsatisfied customer.

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Address: Mumbai City, Maharashtra, 400028

I have made a payment of Rs.30940/- on 19th april 2017 using SBI Net Banking on the BEST undertaking's online bill payment portal.

My account got debited with Rs. 30940/- but there was an error while loading the BEST website from the payment portal. Thus, the payment receipt was not generated.

Can you please update if the payment is made.

My consumer no and the transaction details are as follows:
Customer no:[protected]

Ref:[protected]CH59124234 TRANSFER TO[protected]
Date: 19th April, 2017
Amount: Rs. 30960.00

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Address: Mumbai City, Maharashtra, 400036

I paid my electricity bill using internet banking on 8/4/17. The bill amount was Rs. 720. However, a receipt was not generated for the transaction and the transaction is not shown in the payments list.

Recently I have received the electricity bill for the next month with Rs. 720 added as a surcharge. How do I resolve the issue?

My consumer number is[protected].

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Address: 400018

I have made a payment of rs.860/- on 14th april 2017 using hdfc netbanking on best undertaking online bill payment portal.
My account got debited with 860 rs but there was an error screen.

Can you please update if the payment is made.

Below is my consumer no and transaction details:
Customer no:[protected]

Ref:[protected]techbestundertaking
Transaction no:[protected]
Date: 14 apr 2017
Amount: rs. 860.00

Apr 20, 2017

Complaint marked as Resolved

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Address: Mumbai City, Maharashtra, 400012

Website: www.bestundertaking.net

I did the payment of inr 2830 on 15th april 2017 for consumer number[protected]*4. The amount got deducted from my account but error occured and didnt get the receipt for the same. Can you please check from your end and let me know for the same. The transaction id for your reference is inb/[protected]/techprocess solutions ltd/best.

Please check the same and update us at the earliest.

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Geeta Choudhari

from Mumbai, Maharashtra

Apr 18, 2017

Dear Team,

I have paid electricity bill from online facility, for consumer number[protected] on 11Apr. 2017(Today) .

Transaction detail is - BIL/[protected]/Electricity bill/316816.

Due to some technical issue, amount got debited from my account however it has been not updated in your system.

Please resolve this issue asap.

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Address: 400004

Website: OLCCS 5.0 Quick Pay www.bestundertaking.net

On 11/4/2017 at about 10.15 A.M. I made on line payment of Rs 220 against Elec Bill. The Bank reported the success of transaction and debited the amount. I did not received the bill from your end.
Customer Name. Prabhakar B. Nene
Customer No.:[protected]*`
Period:[protected]to[protected]
Ward "D"
Bill No.[protected] dated[protected]
Bill for the month March 2017.
My Email ID: [protected]@gmail.com

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Poonam Kinger

from Mumbai, Maharashtra

Apr 18, 2017

I have boarded AS2 bus from gokulanand, timing of the bus is 7.25 from dahisar checknaka. Driver has not started the Ac of back section & he is telling me sit in some other section . this is highly unacceptable. Kindly look into the matter & take some quick action or charge normal bus fare charge.

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Address: Mumbai City, Maharashtra, 400 028

Website: www.bestundertaking.com

Consumer No.[protected] Bill For Mar 2017 Rs.240-00 made through HDFC netbanking on 12/4/2017.( Transaction Date:12/04/17 Transaction[protected] / Ref No.[protected] . Although amount was debited to my Internet banking account, receipt cannot be generated and amount is still showing as outstanding. Kindly rectify and confirm on registered mobile no. at the earliest.
Thank you.
[protected]

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Amalhi

from Chennai, Tamil Nadu

Apr 18, 2017

Dear Sir,

Consumer No.[protected] Bill For Mar 2017 Rs.5500-00 was made through HDFC Bank account on 12/4/2017 ( Transaction ID[protected]. However, despite the amount being debited from my account, the receipt was not generated and the payment hasn't been updated in the system as well. Please rectify the error at the earliest.

Thank you

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Address: Mumbai City, Maharashtra, 400001

Website: www.bestundertaking.net

Dear sir,
Consumer no.[protected] bill for mar 2017 rs.1580-00 made through state bank of india net banking account on 11/4/2017. (Transaction narration:to transfer inb best tech_2best payments, reference:[protected]igabcrfmc7). Although amount was debited to my internet banking account, receipt is not generated and payment is not updated in the system. Please look into the matter and rectify the error at the earliest.

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Address: 400002

Website: On telephone No.022 2843939

Hii.., there was no electricity at my mother place in dhobi talao area near the church, Marine Lines, full one phase had no power, I have been trying to reach complaint department on No.[protected], which has a computerised system in Marathi I tried selecting both option 1 and 2 they just kept me on hold for 16mints and disconnected the lines since an hour I tried., is this the way BEST complaints are working what would a person do if there is short circuit or fire caught.. how are the citizens suppose to get in touch during emergency..

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Address: Mumbai City, Maharashtra, 400080

I live in Khindi Pada where 391 buses has very less frequency at morning and night peak hours?

What the hell best main heads are doing after posting so many complaints against less frequent buses when no public are there they bring 4 5 periodically buses And hence still best buses are in loses it will be in loss when u r not bringing buses at time.

I request the best head to take srict action against the query.

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B.E.S.T. Undertaking Complaints & Reviews

File a complaint to B.E.S.T. Undertaking

B.E.S.T. Undertaking reviews & complaints page 44

Lodge complaint midnight via complaint no 2726 for cable burning and disconnection of electricity

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Lost my handicapped bus pass

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398 not running as per its frequency

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Electric bill

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Consumer no 896176014 short credit of payment by rs.80/-

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High electric bill

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B.E.S.T. Undertaking Bank account debited but unsuccessful payment

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Computer system down at Mulund West bus kiosk near Mulund (W) railway station

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Unauthorised connection from main line

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Bank account debited but no receipt generated

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Unnecessary disconnection

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Best undertaking - payment receipt not generated

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Payment receipt not generated

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Account debited but no receipt generated

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Payment done online of 2830, account debited but the error occurred

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Failure in issuing of receipt against online electricity bill payment

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Payment made online but still showing as outstanding

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Net banking payment not updated

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Complaint Department

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B.E.S.T. Undertaking Frequency of Bus

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