B.E.S.T. Undertaking Complaints & Reviews

Hello,

I see a sudden surge in july 2016 electricity bill by 94% though the usage of electricity throughout the month is the same. please find details below and kindly look into the matter on priority. thanks.

Customer number[protected]*7

Bill for april 2016 - rs. 1860
Bill for may 2016 - rs. 1940
Bill for june 2016 - rs. 1620
Bill for july 2016 - rs. 3150

Thanks.

BEST has started happy hours scheme between 11am to 5 pm wherein fare of AC bus is half the normal fare. I boarded AS 461 from mulund depot at 1.45 pm on 30 july 2016. I asked for 1 full and 2 half tickets. Before anything else could be said conductor had issued the ticket with normal fare. When i asked about half fare he said passenger has to *ask* for half fare else normal fare would be charged.
This is an unfair practice wherein those who ask are charged half fare and others are charged full fare for the same journey.

As can be seen the difference between previous reading and current reading is 104 units, but the superintendent customer care d-ward best undertaking charged me for 239 units and an additional amount of rs. 1000/- as adjustment/other charges in the same bill. the error in billing and the inflated bill was brought to the notice of the divisional engineer consumer redressal grievance forum (decgrf) and igrccdward at best undertaking by emails...

Respected sir/madam,

From last 5 months my electricity bill is getting very high, but i am always use same electricity for every time i cannot increase any accessories in my house.

So, why my electricity bill is getting very high for this month my electricity bill is rs. 3820/-. Can anyone use this level of electricity in house.

Thanks,

Vilas kale

Respected sir/ma'am,

I, hamza barafwala residing at byculla, have been getting
A very high bill for electricity and would request you to kindly
Check my meter in my presence.
I hardly am at home and dont use a lot of electrical appliances or so.
However i get a massive bill every month and i think my meter needs
To be checked.

Please let me know if this sunday is possible for a technician to come visit and help me get this issue resolved.

My consumer no is[protected]

My address is - bunyan building, b-11 ground floor, love lane,
Byculla east - 400010

Thank you

My consumer number is no is[protected] meter no is go14422 north division ward no 5 cycle 13 i want to make a correction in my residence room no as if in my previous biils the addressed is mention room no 22 albion palace chandi bazar byculla mumbai 4000027 which i want to correct with room no 18 albion palace chandi bazar sant savta marg byculla mumbai 400027 so i[censored] can please guide me with the procedure it will be great of you. thank you

Respected sir,
My consumer no.[protected]*0 meter no. E910445, i am getting high bills from past three months near to rs. 1, 000 and above. The amount of 1500 to 2000 is really huge for us. We have not added any more electric appliances and nor we have air conditioner, washing machine in our house. So, kindly check our meter and to rectify our problem at the earliest. Please do the needful. Awaiting for reply.

Consumer details:-
Account number[protected]
Customer name kashinath bapu ghag
Address r:;f:grd;w:;p:;mahatma gandhi nagar;sardar ngr 1 sion koliwada;jaisha
Nkar yagnik road;sion (E);pin:400022
Division north
Ward 9
Cycle 8
Security deposit 330.00
Service number 888371-x-z1


Thanking you,


Yours faithfully
Mahesh kashinath ghag
[protected]

Master tobacco co., is situated at arch 36 - 40, mahalaxmi bridge arcade, mahalaxmi, mumbai 400 034 for running their major cigarette manufacturing work for their big client, namely m/s. Itc ltd., but the owner had conducted major illegal construction for constructing the illegaly [a] ware house [b] cabin [c] godown [d] toilet and the notice u/sec. 351 of mmc act was issued by g/south ward office, n. M. Joshi marg, mumbai 400 013 bearing no. D. O.-3[aebf gsward/d[protected]/je-192 dt. 11.04.2016 and fresh notice no. Aebf/gs/je-192/348/sr dt. 30.06.2016.

Thus immediately disconnect your power supply for their illegally constructed, godown, warehouse, cabins and toilets etc. Etc.

111, zakaria masjid street, dongri, near global tower, mumbai 400 009 is ground + 11 floor complete illegal construction. previously it was two storeys demolished zulekhabai manzil, but without getting permission illegal hasan house, 111 zakaria masjid street, mumbai.9. construction.

Thus no legal power connection should be provided to the said completely illegal hasan house.

Dear sir,
Me and my wife, both sr. citizens, were waiting at cadbury junction bus stop in thane for ac bus which runs from thane rly. stn. (east) to borivali (east) at around 10.00 pm on 7th july 2016. many buses stopped and went but the bus going to borivali did not come. it was very dark at the stop as no street lights were there at the spot. after waiting for 10 mts. one bus came along and stopped at the bus stop. there was no led display board on the bus nor any number. it was also difficult to know as to which bus it was as it was covered by mud and its colour was also not recognisable. the door remained closed and the conductor was sitting on one of the passenger seats in front. i tried to ask him about the bus destination, but both o[censored]s could not hear each other due to closed windows and door as the bus was ac. i could make out from the lip movement of one passenger sitting in front that the bus was going to borivali. we went to the door and requested driver to open the door. he opened and we boarded the bus. both o[censored]s are sr. citizens and my wife has knee trouble. it took some more time for her to settle. after about 15 feet the driver applied breaks suddenly. my wife could not hold her ballance and fell down straining her right hand.
This is the way of conduct of your driver and conductor on that particular trip. best is loosing its clients because of such type of irresposible, indifferent behaviour of your staff. bus no. was 1253. conductor badge no. was 112130. we were also charged rs. 190/- (rs.95/- each), though the best fares were reduced to 50% w. e. f. 1st july 2016 as per the newspaper reports.
You are requested to revert on this

Brings your notice there is overspending bus on Bandra highway bus no 37 vehicle no 8688. Time 3.30 pm date 06 07 16 after complaint the same to bus driver he told us we need to reached on time also arrogant behaviour.

I need strict action against the same


Regards

Vijay kanse

Sir, During the evening time at aroung 4.00pm to 5.00pm buses are not available from Dadar west Dr Antonia Di silva high school to Pratikshanagar, Bus route No 169 and 172
Since the school leaves at 4.00pm and students and Parents get stranded up on D silva high school Bus stop. Kindly provide buses during this time period of 4.00pm to 5.00pm, so that student can travel early.

Dear sir nearabout 15 din se automatic light jalta hai...bujhta hai plz chek kariye hamara bahut nuksan ho raha hai plz call us at

[protected]
[protected]

cons no[protected]*9

Dear sir,

please sir see our last 12 month bill and this month(may) we have the high bill directly double amount of bill. Last two years we have complaint due to high bill.
After six month again the problem started.
Please look into the matter and consider the bill amount.
Consumer number[protected]*1
ward-fn
number-[protected].
For reference send scan copyof bill of 4 months.

My name faruq mujawar. And my best consumer no. Is[protected].

My best bill is as compare with neighbors my electricity bill is always high amount. Since we are using electricity less with other my neighbors.

And one more my building meter room is very bad condition, we always found there in all meter wires are cuts or someone using in any meter box to personal used.

O please look into this and resolve the problem asap.

Personal details
Consumer no.[protected]*5
C. A. No. 1405816
Ward - e
Division. North
Name - faruq mujawar
Mobile [protected]

Dear sir,

I am receiving a high bill for every month. I am staying with my one children at rbi colony. Me and my son are out of home more than 9 hours and no one is in home to use electricity. I have done complaint some months back but i didn't get any solution on it.

Now every month paying such an excessive amount is burdening my monthly budget. Even though we are not using electricity for more than 9 hours still we receiving such high bill.

This month i received a bill of rs.4120/-. Sir request you to please check meter.

From last 24 hours 20/06/2016 21:00 hrs our area has no electric supply after calling several time to best department first of all they never pickup the call in first attempt after several attempts they pick call and gave a complaint no[protected] from last 24 hours they have given only one statement that vehicle will reach in an hour but after 24 hours also same reply and they don't have any regret for that instead of they have told very rudely that no one will come to solve the problem do what ever you want to do

Note very worst costumer service of best department.

Since previous 4 months our electricity bill has been increased 4 times as compared to earlier bill amount which was approximately rs300 but now Rs 1200is coming.i request you to please confirm whether there is any forge billing or wrong billing is going on. If any checking require please make arrangements of same.

Consumer no[protected]
Address - 4a-903, MAHDA SANKUL, ram BHAU BHOGLE marg, COTTONGREEN, mumbai

Bus no 14: this busbis never on time.Today passengers were standing from 6:10 to 7:30. There was a bus only at 7:30. Then one after another there were 4 buses together. These people never come on time. People are standing there for almost 2 hours. Initially there were 4 buses inbetween. This kind of irresponsibility is not acceptable. For morning also, they never leave on time. As and when they like they from the depot. The bus which was earlier at 8:40 now it comes at 9:05. This is very irresponsible behavior. Please take a action on this.

B. E. S. T. Undertaking — high electricity bill of home

Dear sir,

This regarding high electricity bill in my house. Your jun-16 elec. Bill for con. No:[protected] is rs.8530.00. Ppi date is 20/06/16. Due date is 04/07/16
We are getting very high electricity bill and we already complaint in best office of which we do not see any action taken yet by best.

We like to know maximum reaction for complaint.

Regards
Naresh patel

Mumbai 400036