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B.E.S.T. Undertaking Complaints & Reviews

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Updated: Apr 9, 2024
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B.E.S.T. Undertaking reviews & complaints page 5

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A
Ajkt
from Mumbai, Maharashtra
Apr 13, 2022
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Address: Samta nagar bus depo

The bus they are getting late always 10 to 15 mins and it's morning and all people work time.When bus not coming on time.Then it gone rush always and in that tim conductor start to misbehave with passengers.
Today also same thing happened.
At 9.15 bus came at samta nagar stop.
Bus no 703.;
Bus NO: MH 01 LA 6249.
I means who is complaining.
I provided the mobile app with ticket screen to get the ticket.And told the conductor for ticket to borivali stn.
(Kaka borivali stn in normal language and in sweet tone)
But Conductor replied me bar code kad re in rudely and angryness.When i ask kaka chila kyu rahe ho he replied santh ho baith Shanti se. Aur itni gardi mai agar aap ko koi chilaye toh kaise lagega aur aapki galti b na ho toh aur conductor fir b santh nain hua unki baad baad chalum thi.
Its hurts more kisi ki bhejati kyu kar rahe hai aap its your job.
I request to BEST DEPT ki aap apne conductor ko kaise baat karni hai sikhaye kyuki subhe subhe bine wajh k koi aap ko chilayege toh din toh kharab jaygee he upar se mind b santh nai hoga ki bhey wajh aapko sunna dia.
Aur waise bolne par log hasane lage jaise mere he galti hai jabhi maine pucha kaka se ki aap chila kyu rahe hai tabhi sabne hasana band kia.
Agar conductor ko mobile aap se taklif hai toh mobile aap se kyu ticket de rha ho band kar dijia nai toh aap apne conductor ko baat karne sikhaya.
Its a humble request to BEST DEPT.
If providing mobile app for ticket.
He told in very bad form and rudely
Scanner nikal re woh b gussa mai.
I told him.

Please do the needful.
B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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    A
    Asgaralish
    from Mumbai, Maharashtra
    Apr 6, 2022
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    I had made a payment from mibest app of 6401 today for consumer no[protected], amount got credited in Best but payment not reflecting and shon payment failure, i m attaching the payment receipt for ur reference pls update the same asap
    B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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      S
      Sp2203
      from Mumbai, Maharashtra
      Mar 30, 2022
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      My name is Mukesh Patale.
      Last month our electricity bill was 70rs and units consumed was 31.

      This month, units consumed is 68 but generated bill is of rs 2403
      In which, current months bill amount (A) is 355.55
      And Total adjustment amount is 2052.97rs.

      Can you please help me to understand what's this Total adjustment amount is?
      Why should I pay that money.
      B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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        C
        chetan kokare
        Mar 25, 2022
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        I am in cst bus stop .. and i use chalo app .. the app shown that the bus is arrived buy the bus driver say this is not going ... And bus no. Is MH 03 CV 5932 cst to geeta nagar but bus driver say no...
        B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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          R
          Rakesh Kasturi
          Mar 8, 2022
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          Dear Sir/Madam,

          As per discussion with customer care they said that the meter had been changed i dont know the reason why?

          and there is no response from my F/N ward sion while i m trying to contact
          B.E.S.T. Undertaking customer support has been notified about the posted complaint.
          Mar 08, 2022
          Updated by Rakesh Kasturi
          want to transfer my electricity bill name also have lots of issue please do contact me [protected] asap.
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            A
            Abhijit18
            from MUMBAI, Maharashtra
            Mar 6, 2022
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            I had made a payment of rs.1970/- on 03/03/2022, for consumer no[protected]*5 (ca no 1209244), on olccs 5.0 login (tech process), details as below,

            03/03/2022 ebank:[protected]/best undertaking/[protected]/tech 1, 970.00

            but the amount is till date not credited to my account.

            Please check and reslove.
            B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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              A
              Aamir Hussain Shaikh
              Feb 28, 2022
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              Address: 3rd Peerkhan Street, R No-44a 2nd Flr Mohammedi Bldg nagpada

              My house is closed since months and even after that I got a high amount bill which is not correct there might be some mistake from the best end so I request you to pls come and check my meter as settle with bill...thank you
              B.E.S.T. Undertaking customer support has been notified about the posted complaint.
              Feb 28, 2022
              Updated by Aamir Hussain Shaikh
              Pls come and solve my issues as possible as possible...sincerely
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                M
                minal lad
                Feb 23, 2022
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                Address: 174/42, Pratima Chs Ltd, Sec - 1, Rsc - 19,, charkop, Kandivali (west),

                I am Advocate Minal Lad, a regular ladies commuter travelling from charkop to Laxmi Industries in bus no. 259. I daily travel in a bus no. 259 @ 9.00 am or 9.15 am except sunday and second saturday. Best Bus Drivers and Conductors appointed to drive bus nos. like 259 doesn't have sense or manners to either talk with ladies commuters or other commuters as well. The crowd in the aforesaid bus increasing day by day. Sometimes we ladies find difficult to board the bus from back door of the bus. Hence we have compelled to get board in the bus from front side door of the bus or the door besides the bus driver. However, the Bus drivers of the said bus use such abusive language in lieu of directing us to get board in the said bus from the back side doors. Yesterday, one lady was handicapped she got bored the bus from front side door, as usual driver commenced with abusive language. Hence, I asked him to control himself and before speaking anything i asked him to see the person properly. Thereon, He started abusing me as well.

                One day one conductor was defining all the gents commuters travelling from charkop market to laxmi industries as chor, lukkhe, and all. I asked him whether do anyone has complained you off missing stuffs in the said bus. He reverted me no. Then I asked him why are you defining anyone as thieves and lukkhas and all. Blatantly he replied, I have seen so many thieves in past. I said Please live in present. Dont mis-judge every one on your past experiences. Then he was arguing with me that kurla mein log aise hote hai, waise hote hai.. I said him abhi kisine kuch kiya hai. Continously whole way he was abusing every gents commuters without any reason.

                This is my request convert said 259 bus into AC Bus kindly change the staffs appointed in the said bus.

                Thanks & Regards

                Minal Lad.
                Advocate.
                B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                  G
                  Geet pandit
                  Feb 18, 2022
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                  Address: SHANTI NAGAR.S P ROAD.NEAR-NISHANT DAIRY.WADALA EAST.MUMBAI

                  Actually my electricity bill generated is not correct.kindly plz check and resolve my problem as soon as possible, it is my humble request to you, because I can't pay that amount plz check and reply me .
                  B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                    S
                    Siddharth Katkade
                    Jan 28, 2022
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                    Hello,
                    The payment of my bill was done twice as told by the operator.
                    Could you please check for the same
                    Consumer number - [protected]
                    Name - Shivani Jaisingh Katkade
                    NORTH/GS/11

                    Receipt for payment on 28/01/2022 (PAYTM)
                    Order id - [protected]
                    B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                      I
                      IMRAN BHOIRA
                      Jan 25, 2022
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                      Address: Queen Mansion, 3rd floor, Flat 16, forjett street x lane, Gowalia Tank, Mumbai 400 026

                      This is to inform you that I Mr. Mohd Usman Bhoira resident of Queen Mansion Bldg, Flat no. 16, 3rd floor, Forjett street x lane, Gowalia Tank, Mumbai: 400 026 having consumer no.[protected]*7 is not getting electric bills on my registered email id [protected]@gmail.com
                      B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                        I
                        IMRAN BHOIRA
                        Jan 24, 2022
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                        Address: Queen Mansion, 3rd floor, Flat 16, Forjett street x lane, Mumbai 400026

                        This is to inform you that I Mr. Mohd Usman Bhoira resident of Queen Mansion Bldg, Flat no. 16, 3rd floor, Forjett street x lane, Gowalia Tank, Mumbai: 400 026 having consumer no.[protected]*7 is not receiving hard copy of electricity bills since last 6 months as the postman is delivering hard copies to other flat owners.
                        I oblige kindly look into the matter.
                        B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                          N
                          Narendra Amin
                          Jan 22, 2022
                          Resolved
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                          Resolved

                          Address: 501 Vimal society, 199 Bhagwanlal Inderjit Road, MUMBAI 400006

                          I am away from the country and have to pay bill online through other services but I want to pay through consumer Registration, My son who used to handle payment has registered in his own name with pass word etc hence I do not have access to Registration. I wish to replace my name and PW to his. Whom should I contact on line as physical attendance is not possisble being away in other country.
                          Feb 25, 2022
                          Complaint marked as Resolved 
                          B.E.S.T. Undertaking customer support has been notified about the posted complaint.
                          Jan 22, 2022
                          Updated by Narendra Amin
                          I am away from the country and have to pay bill online through other services but I want to pay through consumer Registration, My son who used to handle payment has registered in his own name with pass word etc hence I do not have access to Registration. I wish to replace my name and PW to his. Whom should I contact on line as physical attendance is not possisble being away in other country.
                          Verified Support
                          Jan 24, 2022
                          B.E.S.T. Undertaking Customer Care's response
                          kindly send an email to [protected]@bestundertaking.com with your consumer no. (available on the electricity bill) for BEST to serve you better.

                          Regards
                          Electric Supply Office
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                            P
                            padmavathy shridhar
                            Jan 11, 2022
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                            Address: 103 Shubham, Vasant Hsg Complex, Dahanukar Wadi, Near Mahavir Nagar, Kandivali (W), Mumbai 400 067.

                            I retired from BSNL since 3 years (2018) as we had alloted at quarter house B 49 at Wadala since 11 years. Our electricity consumer no.[protected]CA No.1971155) During the year 2018, we moved to Kandivali flat. Before shifting, I had arranged the Filled by Allottee and submitted to our Society office and had already paid the amounts for electric bill. But still they have continued to sms me in mobile for electric bill till the present date. Who stays at flat B 49 at Wadala. Who paid the bills amounts dated 24/12/2019 - Rs240/Cash, 20/02/2020 - Rs.340/Cheque and 12/3/2021- Rs.1379.62/Cheque. I didn't pay these bill amounts on the above. But I have received the bill of Rs.5370/- at present from my mobile.

                            Please do the needful and disconnect the electric bill at that above flat no and also in my mobile no in future after we had moved out on 31/5/2018 from Wadala quarter.

                            Padmavathy Shridhar
                            Mob No.[protected]
                            email id : [protected]@gmail.com
                            B.E.S.T. Undertaking customer support has been notified about the posted complaint.
                            I received your mail regarding the electricity bills (CA No.1971155) for January, 2022 and February, 2022. I am shocked to read that bills which the bill charges are Rs.5370/- in December, 2021 and Rs.820/- in January, 2022. I want to know who stays at B-49 at present as we had shifted to Kandivali in31st May, 2018. Why they still send me the bills every month after I had told to remove my mobile no and email id. I had retired from BSNL in August, 2018. I had submitted all alloted forms to office. See attached documents which I had sent you in previous months.

                            Padmavathy Shridhar
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                              M
                              Motivational Drama
                              from Mumbai, Maharashtra
                              Jan 4, 2022
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                              Address: mumbai

                              My consumer number is[protected]
                              and my ca number is[protected]
                              kindly send me the electricity bills on my email
                              B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                                A
                                ASIFCCNNEWS
                                Dec 28, 2021
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                                Address: https://t.co/JdbaoHnlcK

                                Respected sir,

                                Please apply emballage, apply insignia To Electric Box Or At least Cover with Appron below area of the box, b'coz Kids are playing around this!
                                Very Risky
                                #SafetyFirst

                                I request @myBESTElectric To Cover Below ASAP! #safety In Ground Of Haji Allana Compund, 100/C, Mustafa bazar, Mazgoan Mumbai-400010
                                Pls do neddfull
                                #SwachhBharat

                                Regards
                                Asif Shaikh
                                [protected]
                                https://t.co/JdbaoHnlcK
                                B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                                  V
                                  VGJ1947
                                  from Mumbai, Maharashtra
                                  Dec 13, 2021
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                                  Address: BORIVALI, TAKUR VILLEGE

                                  Thanks to provide mini bus service, butits minibus, and now the full fledge public use this services by employees of college, hospitals, , professionals, house maid servants, students ects. Route 2 tripes provided short and long, but frequencies are very irregulars, so in middle stops either it wants stops or over loaded so to process commuters tickets, get dawns, closed back doors, and driver wants stops even after pulling stop bell. . Kindly arrange to increase vehicles / reduce s periods of breaks.Service timings/continue short/ long trips provisions full day within short breaks.
                                  B.E.S.T. Undertaking customer support has been notified about the posted complaint.
                                  Sir,

                                  Bus operation is carried out with the help of available AC bus fleet. On receipt of additional AC bus fleet, we will examine the feasibility and do the needful.

                                  Regards,

                                  Ag.ADM(Magathane Depot)
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                                    G
                                    Guruprasad Ganga
                                    Nov 25, 2021
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                                    Address: Sita niwas, Dr. Ambedkar Rd. Parel

                                    The electricity supply of our building is not therefrom an hour, sita niwas building Dr.Ambedkar road, parel
                                    B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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                                      H
                                      Hamid Sumar
                                      Nov 25, 2021
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                                      We don't use air conditioner in the house then also the bill is coming more then usual and our relatives use air conditioner in house they get very less bill why this happening PLZZ check as soon as possible
                                      B.E.S.T. Undertaking customer support has been notified about the posted complaint.
                                      Sir,
                                      Kindly email your consumer no. available on the electricity bill to [protected]@bestundertaking.com so that BEST can serve you better.
                                      Electric Supply Office
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                                        T
                                        Tejas1245
                                        from Mumbai, Maharashtra
                                        Nov 22, 2021
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                                        Address: Reg. Office No. 402, 4th Floor, Kapadia Chambers, Plot No. 599 J.S.S Road, Marine Lines (E), Mumbai - 400002
                                        Website: www.justdial.com/Mumbai/Desai-Agarwal-Associates-Chira-Bazar-kalbadevi/022PXX22-XX22-161112151815-Z9B7_BZDET

                                        With due respect,
                                        I am writing this letter to inform you that I am a customer of your BEST Undertaking, Also my consumer No/ID is[protected]*6 for more than 12 years.
                                        The last month, I have had a problem with my electricity bill, because about which I would like to tell you that from the past my electricity bill ranged from Rs. 2500 to Rs. 3000. But in the last month, my electricity bill has reached a maximum of Rs. 6000, which is not possible for me to pay. As far as I’m guessing, it’s not my fault, there’s something wrong with my electric Bill and Meter reading or anything.
                                        Therefore I request you to please kindly send anyone to Re-check my electric Meter & Power uses. Please do this soon. I look forward to hearing back from you.

                                        Thank you.

                                        Yours Sincerely,

                                        CA Vikas Agarwal (Kantilal K & Manju K Jain)
                                        Partners of Desai Agarwal & Associates
                                        Reg. Office No. 402, 4th Floor,
                                        Kapadia Chambers, Plot No. 599 J.S.S Road,
                                        Marine Lines (E), Mumbai - 400002
                                        Contact No.[protected]
                                        B.E.S.T. Undertaking customer support has been notified about the posted complaint.
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